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mega menu problem and rederiction

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • March 22, 2022 at 2:35 am #362850

    actiohightech
    Participant

    Hi Team
    can you help me pls to fix 2 problems?
    1s : my mega menu won’t show good I’m i tried all way to make it good but still have the wrong look.
    2nd : for this https://actionmobility.fr/product-category/trottinette-electrique/ when I click on it is redirected to another category

    March 22, 2022 at 8:55 am #362946

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    1. Could you please elaborate what you require with the help of some relevant screenshots to check it myself and help you out accordingly.

    2. This issue doesn’t exist on your website.

    Best Regards

    March 24, 2022 at 11:52 am #363676

    actiohightech
    Participant

    Hi
    Thank you for your answer
    its hard to see the problem using a screenshot that’s why I make a video explaining the issues exactly.
    https://youtu.be/fQVigXVfL-4

    March 24, 2022 at 1:03 pm #363701

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    March 25, 2022 at 9:56 am #363961

    actiohightech
    Participant

    Hi
    thank you for helping me, this is logging

    March 25, 2022 at 12:46 pm #364028

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been Resolved. Please clear cache and check back.

    Best Regards

    March 25, 2022 at 6:56 pm #364133

    actiohightech
    Participant

    Thank you for your support. the mega menu is fixed but another problem for redirection is still there. when clicking on it is redirect me to other category
    pls check link below https://youtu.be/8mteL1ZTr60

    March 26, 2022 at 8:39 am #364201

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You are Most Welcome.

    For the category issue please try recreating the item in the HTML Block and check back after clearing cache .

    Best Regards

    March 29, 2022 at 7:08 pm #365003

    actiohightech
    Participant

    Hi
    Thank you for your support. I tried what you ask me in your last msg but still have some problem can you help me pls to solve I think you have more experience in this theme to fix

    March 30, 2022 at 7:25 am #365115

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have logged into your website and you are using an old version of the theme.

    Please update the theme and Recommended plugins to the latest versions then check back.

    Best Regards

    March 31, 2022 at 2:06 pm #365483

    actiohightech
    Participant

    Hi
    i update the template but still have some problem.pls if you don’t mind can you help me to fix BCS I’m losing costumers BCS of that

    April 1, 2022 at 10:03 am #365663

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    The issue on your website is happening because you have renamed the default woocommerce category to another name. That’s why it is redirecting.

    Please create a new category “TROTTINETTE ÉLECTRIQUE” then add it back to the HTML Block and check back.

    Best Regards

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Viewing 12 posts - 1 through 12 (of 12 total)