Hello! I purchased the complete Iubenda package regarding the cookie banner, privacy policy and cookie policy.
Following Iubenda’s instructions, I cannot get the banner to appear on my site. Do I have to disable / enable some features from the theme?
Thank you.
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
The problem that may occur when you switch between themes in Appearance -> Themes is that widgets may lose their positions. It is a WordPress behavior and we are not able to fix this in our theme scope. Now, you need to go to Appearance -> Widgets and move all widgets to appropriate positions.
As a workaround, you can backup your widgets configurations using this plugin https://wordpress.org/plugins/widget-importer-exporter/
.
