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I designed ((Layouts)) for a specific category

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  • #363490

    mrx77
    Participant

    After creating a classification page using (Layouts), the description of the product page cannot be edited in Elementor, I get an error message

    “Sorry, the content area was not found in your page. You must call
    the_content function in the current template, in order for Elementor to work on this page.”

    When changing the classification, it is possible to edit the description using the Elementor
    If you put a check mark

    On the categories to which I have assigned (Layouts) the description cannot be modified in Elementor and it shows me the error of the attachment below

    Attachments:
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    #363516

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    #363659

    mrx77
    Participant

    yes please

    #363724

    Artem Temos
    Keymaster

    We need your server FTP access as well to be able to check the files.

    #363763

    mrx77
    Participant

    yes please

    #363773

    Artem Temos
    Keymaster

    Sorry, but the FTP seems to be wrong and we can’t access https://monosnap.com/file/1PJIm5jRXX57RzdfdLQxmMeFaTYHnQ

    #363828

    mrx77
    Participant

    Thank you, I have updated the information.

    #363931

    Artem Temos
    Keymaster

    We have fixed this issue for you. Please, check how it works now.

    #363969

    mrx77
    Participant

    Thank you very much

    Please what is the cause of the problem?

    #363970

    Artem Temos
    Keymaster

    It was a bug in our theme. We will include the fix in our next theme update.

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