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Shop problem
- This topic has 15 replies, 2 voices, and was last updated 2 years, 5 months ago by Artem Temos.
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March 25, 2022 at 4:43 pm #364109
jonylifParticipantHi, the shop page is all broken, I disable all unnecesary plugins also
March 25, 2022 at 6:17 pm #364127
Artem TemosKeymasterHello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
March 28, 2022 at 1:35 pm #364640
jonylifParticipantI disable all plugins not related to the theme. In private content you have the access to the website
March 28, 2022 at 2:01 pm #364649
Artem TemosKeymasterPlease, switch to the parent theme also and check how it works.
March 29, 2022 at 2:16 pm #364958
jonylifParticipantNow the parent theme is active and the problem is still there
March 29, 2022 at 2:33 pm #364963
Artem TemosKeymasterWe have updated the theme to the latest version and now it works well. Please, check it from your side.
March 29, 2022 at 3:07 pm #364972
jonylifParticipantNow it works but i have another problem, i need to put some filters to the left of the shop, in the sidebar, but it’s not working. The sidebar it’s blank
March 30, 2022 at 6:19 am #365086
Artem TemosKeymasterHello,
Try to go to WooCommerce -> Status -> Tools and regenerate product lookup tables. It should fix the problem.
Kind Regards
March 30, 2022 at 4:47 pm #365270
jonylifParticipantI did it and the problem still there
March 31, 2022 at 6:21 am #365345
Artem TemosKeymasterHello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
March 31, 2022 at 2:16 pm #365486
jonylifParticipantAs you can see i installed storefront and i see the filters on the sidebar correctly, so something is happening with the theme
Attachments:
You must be logged in to view attached files.April 1, 2022 at 6:42 am #365608
Artem TemosKeymasterBut this screenshot doesn’t contain any filters. It is just a category list. Do you have a problem with filters or categories?
April 1, 2022 at 2:00 pm #365728
jonylifParticipantI need to put a sidebar to the left of the products where i can put whatever i want, categories, attributes, i will see then. As you can see with Storefront it works and with your theme not
April 1, 2022 at 2:13 pm #365732
Artem TemosKeymasterJust added the categories widget as example and it works correctly as with the default theme https://gyazo.com/41a2b6a7f74c445e6e46e963237450f7
As for the filters, it might be a WooCommerce problem. Usually, lookup regeneration helps.April 4, 2022 at 2:10 pm #366268
jonylifParticipantI see it now, thanks, but how do i edit it? it’s a widget? if it’s a widget which one it is?
April 5, 2022 at 6:01 am #366373
Artem TemosKeymasterYes, it is a categories widget added to the Shop page widget area in Appearance -> Widgets.
Kind Regards
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