Demo page import failed

This topic has 6 replies, 2 voices, and was last updated 2 years, 9 months ago by Elise Noromit.

Viewing 7 posts - 1 through 7 (of 7 total)

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March 27, 2022 at 2:18 am #364356

Whizkids
Participant

Hello Support Team

I would like to import the demo page Portfolio element and it shows it imported.
(Please see the attached or link)
https://prnt.sc/8L3jjSLAUeE3

But I cannot find it in the Page list, I can not use this demo.
https://prnt.sc/pocNVwkW7e52

Please tell me how to fix this isssue.

Thank you so much

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March 27, 2022 at 7:54 pm #364412

Elise Noromit
Member

Hello,

Please insert the site admin access into the Private content below the message area. I will take a closer look to the site settings.

Best Regard

March 28, 2022 at 7:08 am #364481

Whizkids
Participant

Hello Support Team

I would like to import the demo page Portfolio element and it shows it imported.
(Please see the attached or link)
https://prnt.sc/8L3jjSLAUeE3

But I cannot find it in the Page list, I can not use this demo.
https://prnt.sc/pocNVwkW7e52

Please tell me how to fix this issue.

Thank you so much

Hello support team

Please help me to fix the demo import issue “Portfolio element” but don’t mess up my others building.

thank you

Login information under extra information

March 28, 2022 at 11:23 pm #364723

Elise Noromit
Member

Hello,

We have checked and seen the problem. Our developers need to check deeper. Could you kindly provide FTP access?

Best Regards

March 28, 2022 at 11:23 pm #364724

Elise Noromit
Member

Hello,

We have checked and seen the problem. Our developers need to check deeper. Could you kindly provide FTP access?

Best Regards

March 29, 2022 at 1:25 am #364759

Whizkids
Participant

Hello Support Team

I would like to import the demo page Portfolio element and it shows it imported.
(Please see the attached or link)
https://prnt.sc/8L3jjSLAUeE3

But I cannot find it in the Page list, I can not use this demo.
https://prnt.sc/pocNVwkW7e52

Please tell me how to fix this issue.

Thank you so much

Hello support team

Please help me to fix the demo import issue “Portfolio element” but don’t mess up my others building.

thank you

Login information under extra information

Hello support team

FTP access under extra information

Thank you

March 29, 2022 at 10:48 pm #365026

Elise Noromit
Member

Hello,

We have imported the page, please check and let us know if you have the same problem in the future.

Best Regards
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