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Editing Text Block Using “Text” View
- This topic has 7 replies, 2 voices, and was last updated 3 years, 4 months ago by
Elise Noromit.
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April 4, 2022 at 4:31 pm #366295
SteamedEpoxyParticipantWhen editing a product or a post built using the theme’s built-in WPBakery Page Builder, I run into an odd issue with the Text Block Settings.
When going to edit a “Text Block” for the first time, when consisting of normal text with any amount of HTML I’ve included, when I click on the “Text” Tab (from the default “Visual” tab), none of the contents show. I have to hit “Close” and then re-open it a second time so that it will show the contents within the “Text” tab.
Please see attached screen shots to compare.
I’m not sure if the developers are aware of this, but I wanted to mention this in case it is something that can be corrected in the next update.
Thank you.
Attachments:
You must be logged in to view attached files.April 4, 2022 at 10:22 pm #366326
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
April 5, 2022 at 12:25 pm #366480
SteamedEpoxyParticipantHi,
I did as you suggested. Unfortunately, deactivating all plugins except the ones you listed above has not solved the issue.
This site is still in early development so the number of active plugins were already limited. At the moment, the only active plugins on this site are as follows:
– Contact Form 7
– Safe SVG
– Slider Revolution
– WooCommerce
– Woodmart Core
– WPBakeryPage BuilderApril 6, 2022 at 12:48 am #366556
Elise NoromitMemberHello,
Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Best Regards
April 6, 2022 at 4:11 pm #366699
SteamedEpoxyParticipantSite admin access is included in the private content field below. Thank you.
April 7, 2022 at 1:50 am #366734
Elise NoromitMemberHello,
Please make the full backup of your site and update the theme and all the plugins in Appearance > Install the plugins.
Best Regards
April 7, 2022 at 7:07 pm #366884
SteamedEpoxyParticipantI did as instructed and the issue has not been resolved.
It’s not an end of the world problem, was just something I thought I would bring up in case you were aware of it and might have a resolution. If it is what it is, I can live with that. So far after about 3 weeks of development while being new to this theme, mostly everything else seems to be working as expected.
April 8, 2022 at 1:32 am #366917
Elise NoromitMemberHello,
Please check now. Then activate the plugins one by one to detect which one causes the problem.
Best Regards
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