Server error (500 error) and after update layout/menus problems .
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Hello,
Yesterday while editing/saving a page I suddenly got a server 500 error and could not save the page and I still can’t. I have tried to deactivate all the plugins and it worked but I can’t really pinpoint which plugin is causing the problem. Then I updated all plugins and themes and now the some of the layout is off center and also I got some additional “menus/links” as shown in the attached picture. Mobile menu has also disappeared/changed.
Any suggestions?
Thank you. Regards.
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Hello,
Your issue has been Resolved. Please clear cache and check back.
Best Regards
Thank you but i see that menu has just been disabled, but now there is no menu in mobile version of the page. There is still server 500 error when trying to save page in elementor. Footer of the page is still wider than before. Is that something to do with the updates?
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Hello,
To set the menu for the mobile side menu you need to Go to Appearance >> Menus >> Edit Menu that you want to use as mobile side menu >> Scroll down and set it as mobile side menu.
Screenshot for Clarification: https://ibb.co/S52hP0p
Please read the following article for help about 500 error:
https://elementor.com/help/500-error/
Best Regards
Ok, I have managed to resolve error 500 thank you about that.
When i created new page and import saved template (as in error 500 article), I got the same menu and off center layout problem. How did you resolved that before so i can do it myself?
Thank you.
Hello,
You are Most Welcome.
I have disabled the sidebar for the homepage by editing it to remove the menu in sidebar.
Screenshot for Clarification: https://ibb.co/HxxLzFV
Best Regards.
All cleared, thank you, great support.
Have a nice day.
Most Welcome 🙂
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Thanks for contacting us.
Have a great day 🙂
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Best Regards
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