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Category selection in product tabs not working

Viewing 11 posts - 1 through 11 (of 11 total)
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  • February 1, 2018 at 6:45 am #36649

    jinsley8
    Participant

    For the past few days the product selection in product tabs is showing only the category ID # and I cannot select anything new.

    Thought it was maybe a change in my child theme but I switched to parent woodmart theme and same thing. It’s the latest update.

    I deactivated all plugins except CMB2, Redux, Woodmart Core, Woocommerce & WPBakery Page Builder. Issue is still there.

    This warning is showing in Chome dev console – [Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. relating to /wp-admin/load-scripts.php

    February 1, 2018 at 6:48 am #36650

    jinsley8
    Participant

    missed the screenshot

    Attachments:
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    February 1, 2018 at 7:32 am #36667

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    February 1, 2018 at 3:31 pm #36851

    jinsley8
    Participant

    Please go to homepage and see the product tabs. try “canada” as the category.

    Categories don’t work.

    Also, the pin on the contact page isn’t working properly. I could click on it before to see the address.

    http://woocommerce-146236-420902.cloudwaysapps.com/contact-us/

    Thank you

    February 1, 2018 at 3:44 pm #36857

    Artem Temos
    Keymaster

    Could you please provide us your FTP access as well?

    February 1, 2018 at 4:06 pm #36864

    jinsley8
    Participant

    Attached

    February 2, 2018 at 7:44 am #36934

    Artem Temos
    Keymaster

    Please, check how it works now.

    February 2, 2018 at 7:53 am #36941

    jinsley8
    Participant

    Yes that works, thank you. But the Exclude field on the Data settings tab of Product Tabs still doesn’t work, same issue.

    I need to copy the first fix over to the other dev site. should I just copy the whole theme folder for the fix?

    February 2, 2018 at 8:15 am #36950

    Artem Temos
    Keymaster

    Yes, you can copy full theme to fix this.

    We tested exclude products and it works well for us. Be sure that you type some name of the product that is from the category you selected and it is set to featured since you select only featured products for your tabs.

    February 2, 2018 at 8:26 am #36951

    jinsley8
    Participant

    Thank you for the fix!

    February 2, 2018 at 8:29 am #36954

    Artem Temos
    Keymaster

    Great, you are welcome!

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Viewing 11 posts - 1 through 11 (of 11 total)