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woodmart woocommerce layered not showing in second language

Viewing 27 posts - 1 through 27 (of 27 total)
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    Posts
  • April 5, 2022 at 5:15 pm #366525

    italyana
    Participant

    Hello,

    the woodmart woocommerce layered doesn’t show in the sidebar when I switch to the second language.
    I have 3 attributes that in my first language appear but when I switch to the second language disappear.

    All products and attributes are duplicated correctly.

    In the attached, you can see a screenshot, where the first language with the Attribute STILI appeared and the second screenshot for the second language where the Attribute STILI doesn’t appear.

    How can I fix it?

    Best regards
    Andrea

    April 5, 2022 at 5:16 pm #366526

    italyana
    Participant

    here the files

    Attachments:
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    April 6, 2022 at 1:18 am #366569

    Elise Noromit
    Member

    Hello,

    You need to translate all the products, categories, attributes and attribute items.

    If you have any questions please feel free to contact us.

    Best Regards

    April 8, 2022 at 12:41 pm #367045

    italyana
    Participant

    Hello,

    all the products, categories, attributes, and attribute items are translated but it doesn’t work.

    Best regards
    Andrea

    April 8, 2022 at 5:23 pm #367074

    italyana
    Participant

    I have another problem with Image preview for attributes.

    If I go in an attribute, for example, a Color attribute where I added an Image preview and I simple click Update, the preview image disappears from the website (in the single product page) and disappears from the attribute list too, but it still visible in the relative color attribute editing page.

    Thanks for your kind support
    Andrea

    April 9, 2022 at 10:12 am #367178

    italyana
    Participant

    The problem for woodmart woocommerce layered not showing in the second language is still there.

    All the products, categories, attributes, and attribute items are translated but it doesn’t work.

    Please could you check, please

    Regards
    Andrea

    April 10, 2022 at 8:45 pm #367381

    Elise Noromit
    Member

    Hello,

    You need to set the language in each widget for each language: https://gyazo.com/7ab6312dc57791e7c2d2e201028060b0

    Color attribute where I added an Image preview and I simple click Update, the preview image disappears from the website (in the single product page) and disappears from the attribute list too, but it still visible in the relative color attribute editing page.

    Please advise what attribute item I can check to reproduce the issue?

    Best Regards

    April 11, 2022 at 8:08 am #367507

    italyana
    Participant

    Hello,

    1- You wrote: You need to set the language in each widget for each language: https://gyazo.com/7ab6312dc57791e7c2d2e201028060b0

    I already tried this solution, but it doesn’t work, did you tested on my website?

    2- You wrote: Please advise what attribute item I can check to reproduce the issue?

    You can check this attribute: Colori disponibili > Square Azzurro

    April 12, 2022 at 2:44 pm #367993

    Elise Noromit
    Member

    Hello,

    Please send us FTP access, insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    April 12, 2022 at 3:21 pm #368015

    italyana
    Participant

    This is the FTP.

    Thanks for your kind support
    Andrea

    April 13, 2022 at 11:30 am #368222

    Elise Noromit
    Member

    Hello,

    Could you kindly check the credentials once more, I cannot log in.

    Best Regards

    April 13, 2022 at 12:02 pm #368241

    italyana
    Participant

    Use this:

    April 13, 2022 at 12:04 pm #368244

    italyana
    Participant

    For WordPress

    April 13, 2022 at 12:23 pm #368249

    italyana
    Participant

    In the meantime, I update Woodmart 6.4 and I have a new problem.

    After the last update to Woodmart 6.4, the banner for the category and the sidebar menu is misaligned.

    Before the update the situation was like the first image in attach, then after the update, the situation is like the second image.

    How can fix it and back to the previous layout?
    Thanks for your support

    Attachments:
    You must be logged in to view attached files.
    April 13, 2022 at 12:25 pm #368254

    italyana
    Participant

    the wrong layout after the upudate

    Attachments:
    You must be logged in to view attached files.
    April 15, 2022 at 3:13 am #368599

    Elise Noromit
    Member

    Hello,

    Could you kindly provide correct FTP access, WordPress admin access is correct?

    Best Regards

    April 15, 2022 at 4:10 pm #368739

    italyana
    Participant

    I send you again the FTP access

    April 18, 2022 at 2:31 pm #369119

    Elise Noromit
    Member

    Hello,

    We do apologize for the delay.

    As soon as we regenerated “Regenerate the product attributes lookup table” in Woocommerce > Status > Tools: https://gyazo.com/08528498afaa5e6e7f981031b3072133 attributes appeared.

    If you have any questions please feel free to contact us.

    Best Regards

    April 19, 2022 at 3:07 pm #369426

    italyana
    Participant

    Hello,

    I tested and regenerated “Regenerate the product attributes lookup table”, but the problem is still there.

    I checked and when I update the image, it change completely the information about the image link.
    Take a look.

    Attachments:
    You must be logged in to view attached files.
    April 19, 2022 at 3:28 pm #369447

    italyana
    Participant

    Hello,

    sorry, you don’t consider the answer below, it was for another topic open.

    I tested your solution, but it works randomly and not for all products and categories, and it doesn’t work for size attributes.

    Thank you for your kind support
    Andrea

    April 21, 2022 at 3:08 am #369791

    Elise Noromit
    Member

    Hello,

    Please provide two URLs: the category in English and the same category in Italian, I am checking the LETTO category and do not see the translation.

    Best Regards

    April 21, 2022 at 11:22 am #369878

    italyana
    Participant

    Hello Elise,

    please check these two URLs

    How is possible to solve this problem?

    Thanks for your support
    Andrea

    April 22, 2022 at 12:57 pm #370148

    Elise Noromit
    Member

    Hello,

    This issue has been fixed, please check now.

    Best Regards

    April 22, 2022 at 6:56 pm #370291

    italyana
    Participant

    Perfect, how did you fix it?

    Because I need to replicate the solution on the online website

    Thanks for your kind support
    Andrea

    April 23, 2022 at 3:38 am #370373

    Elise Noromit
    Member

    Hello,

    Please check Woocommerce > Settings > Product tab > Advanced tab and disable Use the product attributes lookup table for catalog filtering.

    If you have any questions please feel free to contact us.

    Best Regards

    April 23, 2022 at 11:55 am #370437

    italyana
    Participant

    Hello Elise,

    thank you so much!! You fixed.

    Thanks for your amazing support

    Have a great day
    Andrea

    April 23, 2022 at 11:52 pm #370534

    Elise Noromit
    Member

    You are welcome! We are here to help.

    Wish you a wonderful day!

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