Home Forums WoodMart support forum mobile navbar does not work

mobile navbar does not work

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #367796

    erlichmedia1
    Participant

    the mobile navbar does not work suddenly and I have no idea why
    But in the F12 browser it does appear
    can you help me please and tell me why it is not working.

    you have user to my site
    [email protected]
    https://pensive-burnell.185-60-170-103.plesk.page

    thanks

    Attachments:
    You must be logged in to view attached files.
    #368094

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #368143

    erlichmedia1
    Participant

    hi,
    I did everything you wrote me to do but it does not help.
    I’d love for you to fix my problem.
    Thanks

    #368591

    Hello,

    I do apologize for the delay. Your site is not workable: https://gyazo.com/82403d5c687aef7cf7abea741183e6d7

    I tried several times, thinking it is a temporary problem.

    Best Regards

    #368925

    erlichmedia1
    Participant

    Hi thanks for the reply.
    Now the site is working.
    You may have tried while server updates apparently

    #369022

    Hello,

    I have checked the site both in my browser and on my mobile: https://gyazo.com/2346e76fbf0dc246e275958e6a1f88c1

    Please provide the page URL where the mobile menu does not appear.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)