Widgets Not working (Layered Nav) since update 6.4

Hi,

For me, it looks like a non-sense to try a default theme. The issue is ONLY on WOODMART WIDGETS. Other widgets (say products, or post categories) work normally. And it’s impossible to check WOODMART WIDGETS on whatever other theme.

Secondly, I just tried with your other theme: Basel, and it’s fine. See attached.

=> While you check the problem -again specific to woodmart- on your side, could you please give a link to download former version 6.3.3 which was working well.

Kind regards

ps: for purpose of record, you factually refused -for 3 days- to give the link to former version (6.3.3 ), which worked better and had not this issue, and thus preferred to let me in the “shit”.

Hi,

Email for 6.3.3 version is below.

For more info:
– Image 1: WITH WOODMART THEME: widget setting + result in Original French version with widgets present, and GErman translated version without widget from Woodmart.

Image 2: WITH BASEL THEME: widget setting + result in Original French version with widget and GErman translated version WITH widget.

=> ISSUE IS IN WOODMART

Image 3: the error I may get when calling WOODMART Widgets in Editor

Image 4: the incoherences between Woodmart and Basel settings on LANGUAGE DISPLAY

Hoping it helps
Kind regards

Hello,

1. You should have shown me an image with the widget working in DE … because it was not. Even WPML, who was working on it, acknowledged the problem.

2. The problem disappeared with last update

Kind regards

Hi,
You should have read what I wrote, and the images attached. I was talking about the DE version (ie german).
Why EN was right, and not DE remains an enigma. And as already partly written, the problem vanished after I 1. re-recorded all products one by one (several hours of work), and 2. your recent update.
According to logs, this was due to the way you were … “using” woocommerce database.
Also, I had the same problem than others, ie a filter widgets not working, product counts per attribute not matching what was diplayed, etc.
For your info, my discussion with WPML about this issue on German
https://wpml.org/forums/topic/widgets-are-absent-in-translated-version/
I know that context is difficult, but trust remains essential.
Kind regards

Hi,
For me, you have this on the former post on April 22, 2022 at 2:40 pm
If something is unclear or misleading, could you please explain because I honestly don’t figure out what could be missing
Kind regards

Hi,
This is something that I had tried, which did not work at that time. The process did not even start.
After, I even re-recorded all products, one by one. And the DE translations. Several hours of work, for no result at that time.
As I wrote you (April 26, 2022 at 5:55 pm) , it’s anyway OK since your last update.
That said, what is weird is that, as you can see, the problem was only with Woodmart, and not with your Basel theme. What suggests that there is something specific to Woodmart. All the more that I am not only one that faced this issues (of tables), product count per attribute, etc.
Also, since the update to 6.4, I have database errors. On my live stage, and on staging, which I reset to live at the moment of woodmart 6.4.1.
I now plan to go back to live when it was 6.4., I still have it.
I see on logs when you logged in the site.
Below the debug log after your visit.
Kind regards

PS: indeed, the “Regenerate the product attributes lookup table” just works for a few minutes. After, the widgets vanish again. On woodmart.
Let me know if you’d like more info