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Extra Content Dropdown missing

Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • April 16, 2022 at 11:08 am #368824

    fyongjin
    Participant

    Hi,

    I am having the same issue as another ticket #368564

    I already did what was recommended but the problem still persist.

    Please help.

    April 16, 2022 at 1:11 pm #368847

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please elaborate what issue you are facing with the help of some relevant screenshots to check it myself and help you out accordingly.

    Best Regards

    April 17, 2022 at 9:12 am #368927

    fyongjin
    Participant

    here you go, missing dropdown option

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    April 18, 2022 at 8:57 am #369031

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    April 18, 2022 at 10:02 am #369049

    fyongjin
    Participant

    shared

    April 18, 2022 at 11:06 am #369064

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please try re installing the theme on your website. It seems that you have modified theme core files.

    Best Regards

    April 19, 2022 at 3:10 am #369263

    malcolmff
    Participant

    I also have the same issue and have not modified any core code. Please help, I need to upload extra content !! I’ve provided staging admin access. Before your latest release, it was working perfectly, now it looks like this (file attached). You can see it working here: https://bathroomhut.com.au/marquis-cove-wall-hung-vanity/

    After release, the dropdown disappeared.

    • This reply was modified 2 years, 7 months ago by malcolmff.
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    April 19, 2022 at 3:12 am #369265

    malcolmff
    Participant

    Before your latest release it was working perfectly, now it look like this

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    April 19, 2022 at 12:19 pm #369360

    Aizaz Imtiaz Awan
    Keymaster

    Hello,


    @malcolmff     Your issue has been Resolved. I have applied the patcher fix from Woodmart >> Patcher and the issue is fixed.

    Screenshot: https://gyazo.com/73304b6c2a4cee54b927d7cb87b79459

    Best Regards

    April 19, 2022 at 12:47 pm #369366

    fyongjin
    Participant

    I don’t tweak core files too. I just apply theme update as per normal.
    Can you please go ahead and apply the patch to resolve the issue please?

    April 19, 2022 at 3:10 pm #369435

    Aizaz Imtiaz Awan
    Keymaster

    Hello,


    @fyongjin     Please try reinstalling the theme on your website then you will be able to Apply the patch fix.

    Best Regards

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Viewing 11 posts - 1 through 11 (of 11 total)