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Filter shows not everethink

Viewing 11 posts - 1 through 11 (of 11 total)
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  • April 17, 2022 at 12:10 pm #368933

    kamran1331
    Participant

    Hello,
    Shop Page Widget Area have all Filter from Woodmart to show the Brands, but inside i see only 1 Brand and other Brands i don’t see, something is wrong.

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    April 18, 2022 at 2:09 am #369000

    Elise Noromit
    Member

    Hello,

    Your issue is not clear enough.

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case. Please describe the actions step by step to reproduce the problem.

    Best Regards

    April 19, 2022 at 11:21 am #369343

    kamran1331
    Participant

    Here by more info:
    open website: art-manikure.de
    go to Menu -> Gel-Lacke
    And on the right you will see Marke(Brand – filter) in this you will see only F.O.X Brand, but that is false, we have minimun 2 Brands in this Menu.

    April 19, 2022 at 11:28 am #369346

    kamran1331
    Participant

    And more enother Problems: exaple.
    You go to Menu: Gel-Lacke -> Base
    Here, you will not see Filter Brand/Marke, and dont see example Produktlinie Filter. But some Products have this information. Example this product:
    https://art-manikure.de/shop/gel-lacke/base/colored-rubber-base-macaroon-00/

    April 19, 2022 at 7:53 pm #369490

    kamran1331
    Participant

    After Update Woodmart 6.4.1, i see in Brand Filer (Marke Filter) only one item wich have our Brand, but all our items have this Brand.
    And Problem in Menu Gel-Lacke -> Base
    still the same, don’t see Product Line Filter

    April 20, 2022 at 3:32 am #369522

    Elise Noromit
    Member

    Hello,

    I am a bit confused: I see the attribute filters on the shop page: https://gyazo.com/5d5b5653238f7350f74f48073c66bf64

    Could you describe the problem in more detail, what should there be?

    If you have any questions please feel free to contact us.

    Best Regards

    April 20, 2022 at 10:04 am #369576

    kamran1331
    Participant

    Open this link, you will see only 1 item from Brand: art-manikure, but i have more than 20 items with this Brand.

    https://art-manikure.de/product-category/gel-lacke/

    April 20, 2022 at 1:08 pm #369635

    kamran1331
    Participant

    FYI:
    if i go to my item in woocomerce and save again the Brand configuration, than i see this product in Filter. Now you can see 2 Products from Brand:art-manikure.

    https://art-manikure.de/product-category/gel-lacke/?filter_brand=art-manikure

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    April 22, 2022 at 1:22 am #370016

    Elise Noromit
    Member

    Hello,

    I am a bit confused. You say about the menu, and your screen shows the product page, I checked the menu, and I do not see any mentioned: https://gyazo.com/222d3421e4c0bbc25dd318e78242c598

    I have viewed the recent link and see you have one product related to this attribute. Please assign more products to each attribute item and check.

    If you have any questions please feel free to contact us.

    Best Regards

    April 22, 2022 at 10:20 am #370092

    kamran1331
    Participant

    I have a feeling you don’t read my messages. That’s why I make a lot of screenshots and hope this time they will understand a little more.

    1) open this LINK: https://art-manikure.de/product-category/gel-lacke/
    2) Than see, screenshot
    3) Screenshot show you: Filter Brand: art-manikure have 2 (Products/Items/Goods), But on screenshot you see more than 2 (Items/Prodocts/Goods) from this Brand.

    Do you have understood my problem..?

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    April 23, 2022 at 2:32 am #370347

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme and check again.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    If the problem remains, confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

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