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HTML only Website

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  • February 2, 2018 at 11:34 am #36978

    JuliaSan
    Participant

    Hi, suddenly I am seeing only the html version of the website – without the CSS (no layout whatsoever is shown). The Theme is activated, if I go into incogito mode the website seems to be fine, but if I log in with a user account onthe website or in WordPress the layout is gone. (see attached screenshot).

    Can you please tell me what could be the problem?
    Thanks,
    Julia

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    February 2, 2018 at 12:44 pm #36989

    JuliaSan
    Participant

    Looks like I could solve it by deleting the Cache plugin.
    Thanks anyway.

    February 2, 2018 at 12:50 pm #36994

    Artem Temos
    Keymaster

    Great, we are glad that you have found the solution.

    February 2, 2018 at 2:04 pm #37012

    JuliaSan
    Participant

    Hi, unfortunately it looks like this issue is still not completely solved.
    The layout of the website is changing depending if you are logged in or not.
    When not logged I have a beautifully arranged header and content is normally visible.
    If I log in as a User on the website or even in WP as an admin the layout is distorted in some of the pages – but not all. – see attached some examples.
    This is extremely confusing.
    Could you please take a look?
    user and PW are in the private section.
    Thanks,
    Julia

    February 2, 2018 at 2:07 pm #37015

    JuliaSan
    Participant

    sorry, I pressed enter too fast – so here is the missing access and the screenshots.

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    February 2, 2018 at 2:40 pm #37027

    Artem Temos
    Keymaster

    But if it is caused by the caching plugin we can’t help you in this situation. Probably, it is not working correctly and breaks some styles.

    February 2, 2018 at 2:42 pm #37028

    JuliaSan
    Participant

    but as I switched off the caching plugin now it should be fine again I guess…
    But it is not.
    Any idea how to get the original status back?

    February 2, 2018 at 3:06 pm #37034

    Artem Temos
    Keymaster

    Could you please disable all extra plugins that are not related to our theme?

    February 3, 2018 at 7:22 pm #37264

    JuliaSan
    Participant

    Thanks – we recovered after a 1,5 day effort… 🙁

    February 4, 2018 at 11:17 am #37298

    Artem Temos
    Keymaster

    Glad to hear that. So what was the problem?

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Viewing 10 posts - 1 through 10 (of 10 total)