Error importing demo data

This topic has 10 replies, 4 voices, and was last updated 2 years, 7 months ago by Artem Temos.

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April 22, 2022 at 12:35 am #370011

webdesignur
Participant

Hi! I just bought woodmart and installed it on my wordpress site and trying to import the demo data but it shows Ajax import error. There are no additional plugins, it’s a fresh wordpress installation. Can anyone help?

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April 22, 2022 at 2:30 am #370022

Elise Noromit
Member

Hello,

Thank you very much for choosing our theme and for contacting us.

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor (Elementor Pro should be deactivated)
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
switch to the parent theme if you use the child
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

April 22, 2022 at 2:28 pm #370170

webdesignur
Participant

I just switched to the parent theme and only these plugins are installed but I’m still seeing the error

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April 22, 2022 at 3:01 pm #370205

Artem Temos
Keymaster

Hello,

Please, send us your admin access so we can check this error.

Kind Regards

April 22, 2022 at 3:07 pm #370212
webdesignur
Participant
private content
- This reply was modified 2 years, 7 months ago by Artem Temos.
April 22, 2022 at 3:17 pm #370226

Artem Temos
Keymaster

We have imported the dummy content for you. Please, check how it works now.

April 22, 2022 at 11:52 pm #370335

webdesignur
Participant

Thank you so much for your help 🙂
can you please tell me what went wrong when I was trying to do it? so that I could fix things on my own the next time.
Also, this is a staging environment and I’ll be moving this site to my main domain once it’s done… when I do it, there won’t be any licensing issues with the theme right?

April 22, 2022 at 11:56 pm #370336

WASIPLtd_Website
Participant

Commenting on this post because I too am using my current site as a staging environment and will be transferring domains once completed.

Curious to hear the response about licensing and if it will cause any issues.

April 23, 2022 at 10:34 am #370413

Artem Temos
Keymaster

It was a timeout problem on the server. We will fix this error in our next theme update very soon.

Sure, you can use the theme on your staging environment and then move to the live website without any license issues.

Kind Regards

April 23, 2022 at 1:19 pm #370451

webdesignur
Participant

Thank you so much 🙂

April 23, 2022 at 2:46 pm #370471

Artem Temos
Keymaster

You are always welcome!
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