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Major Issue With Pricing Being Shown – URGENT
- This topic has 11 replies, 2 voices, and was last updated 2 years, 7 months ago by Elise Noromit.
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April 22, 2022 at 11:05 pm #370329
WASIPLtd_WebsiteParticipantThis is a major issue, mainly because previous to me purchasing this theme I had made specific inquiries about things not being shown on my website and was told it was possible with the built-in “catalogue mode”.
However, what I was told would be possible turned out to not be possible which has required me to disable “catalogue mode” and has now caused a bunch of issues for myself.
Screenshot of me asking IMPORTANT question before purchasing the theme and the answer I was given: https://gyazo.com/1e07686384747ab817316606234b684c
Thread where I was told I would have to disable catalogue mode for variations, even though I made it clear in my question before purchasing the theme that I would need product variations to be shown: https://xtemos.com/forums/topic/product-variations-attributes-not-showing-as-drop-down/
The issue is that pricing is still appearing on my website randomly and within random sections. Even after being given CSS code to hide the pricing in sections. Please look at ALL of my screenshots below. Even if the prices aren’t showing at first, they will appear randomly on pages at random times even when they previously weren’t.
Prices showing in the related products section: https://gyazo.com/3ddd5ea212330f1c3c2979048789a2b4
Link to page where pricing is showing: http://safetysupplied.com/product/shrink-packaged-barricade-tape/Pricing is showing in top-rated products section: https://gyazo.com/a61661ef84eadf48a38e4cca4d6546e5
Screenshot of Syntax validation, I have zero errors in the CSS I was provided: https://gyazo.com/ad79a41491f82f652475ddf2d9f9f164
I’ve even gone ahead and tested on 3 computers that HAVE NEVER previously been on the website and pricing is still showing.
You need to understand how frustrating this is after being told the built-in catalogue mode would fit my requirements and then being told I would have to disable it in order to show product variations. I’ve spent money and now more time than I’d like working on something I’m not even sure will work in the end because things I asked to not be shown are still showing.
Please address this issue, I’m looking forward to your response. Login credentials have been provided on this post, please do not waste time asking for them in a reply.
April 22, 2022 at 11:20 pm #370332
WASIPLtd_WebsiteParticipantPricing also being shown on product quickviews:
https://gyazo.com/985936724120132ed4ac2ae72125f89cI literally need the pricing to be removed from every single section where it otherwise would be shown.
April 24, 2022 at 1:00 am #370546
Elise NoromitMemberHello,
Could you kindly provide the page URLs where you still see the prices?
Best Regards
April 25, 2022 at 5:16 pm #370843
WASIPLtd_WebsiteParticipantHi Elise,
I had provided links and screenshots as to where prices are still appearing within the 2 posts I’ve made on this thread..
But anyway, here are pages and sections I’m still seeing pricing as of right now:
Prices showing in the related products section: https://gyazo.com/3ddd5ea212330f1c3c2979048789a2b4
Link to page where pricing is showing: http://safetysupplied.com/product/shrink-packaged-barricade-tape/Pricing is shown in top-rated products section: https://gyazo.com/a61661ef84eadf48a38e4cca4d6546e5
Pricing is also being shown on product quick views:
Desktop – https://gyazo.com/985936724120132ed4ac2ae72125f89c
Mobile – https://gyazo.com/42cc18146c08ed1ca03cafd435471632April 25, 2022 at 5:19 pm #370844
WASIPLtd_WebsiteParticipantPricing is still appearing on product grids too: https://gyazo.com/25708c7c74217c07e049f4ff38e270f8
Please read my previous post within this thread too! Do not waste time, this is a major issue.
Thanks.
April 26, 2022 at 2:27 am #370928
Elise NoromitMemberHello,
Please add this code to the Theme Settings > Custom CSS > Global:
body .product-grid-item .price { display: none; }
Best Regards
April 26, 2022 at 3:01 am #370937
WASIPLtd_WebsiteParticipantHi Elise,
Did you not read my post? How about these sections..??
But anyway, here are pages and sections Iām still seeing pricing as of right now:
Prices showing in the related products section: https://gyazo.com/3ddd5ea212330f1c3c2979048789a2b4
Link to page where pricing is showing: http://safetysupplied.com/product/shrink-packaged-barricade-tape/Pricing is shown in top-rated products section: https://gyazo.com/a61661ef84eadf48a38e4cca4d6546e5
Pricing is also being shown on product quick views:
Desktop ā https://gyazo.com/985936724120132ed4ac2ae72125f89c
Mobile ā https://gyazo.com/42cc18146c08ed1ca03cafd435471632April 27, 2022 at 2:09 am #371204
Elise NoromitMemberHello,
I have provided the code and it has removed the price from the Related product and in the grid: https://gyazo.com/86e366eeeddd98b93be147021c52cf55
Add this code to remove the price from the sidebar:
body .price .amount { display: none; }
The quick view also does not have the price: https://gyazo.com/223d1b77ec1e819fa582b5dd40e38151
Please give me the URL where you still see the price, please clear the browser cache.
Best Regards
April 27, 2022 at 4:03 pm #371402
WASIPLtd_WebsiteParticipantHi Elise,
Most of the products within this category section are still showing the “add to cart” button.
Please see:
http://safetysupplied.com/product-category/traffic-safety/Thanks.
April 28, 2022 at 3:11 am #371526
Elise NoromitMemberHello,
I am checking the page and cannot find: https://gyazo.com/a5454b2453e21330812bf55a1bc41212
Please try to clear the cache.
Best Regards
April 28, 2022 at 3:18 am #371528
WASIPLtd_WebsiteParticipantApril 28, 2022 at 1:08 pm #371649
Elise NoromitMemberHello,
Please add this code to the Theme Settings > Custom CSS > Global:
.product-quick-view .cart{ display:none; }
Best Regards
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