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Website speed

Viewing 15 posts - 1 through 15 (of 15 total)
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  • April 28, 2022 at 10:28 am #371602

    Drakeman
    Participant

    Can you please help me with the speed of the page? I currently have it completely set up, I only use really needed plugins. I tried various optimization tools but I got the most performance through WP Rocket. GT Matrix shows A / B … Google Insight shows 80/95. Of course, the values change with each measurement, but they are about the same.

    Despite the good score, user interaction is terrible. According to Query Monitor, it takes more than 6 seconds to load a product page and more than 8 seconds to load.

    When I used another template based on Elementor, the interaction improved. How to improve user interaction in your template?

    Thank you

    April 28, 2022 at 3:29 pm #371702

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    April 29, 2022 at 9:32 am #371901

    Drakeman
    Participant

    I have tested it without any additional plugins, but OK… another try.

    April 29, 2022 at 9:39 am #371906

    Artem Temos
    Keymaster

    Please, disable the Query monitor as well and switch to the parent theme temporarily.

    Thank you

    April 29, 2022 at 10:19 am #371920

    Drakeman
    Participant

    Done, QM is disabled and theme is switched to the parent..
    still the same

    April 29, 2022 at 10:36 am #371927

    Drakeman
    Participant

    If you check this video, you see that site is start loading after 2.3s. Why so late? What is happening before this “silence” time?

    https://gtmetrix.com/reports/eshop.prisma.sk/fdhcDGDt/#video

    April 29, 2022 at 12:20 pm #371956

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    April 29, 2022 at 3:18 pm #372020

    Drakeman
    Participant

    Hello
    I turned on the default TwentyTwenty theme and the result is incomparable
    wentyTwenty: https://gtmetrix.com/reports/eshop.prisma.sk/53A0Krom/
    Woodmart: https://gtmetrix.com/reports/eshop.prisma.sk/J5BAyx7s/
    There will be no mistake in hosting, because now it goes well with another topic.
    I ask for a solution from you.
    Thanks

    April 29, 2022 at 3:23 pm #372022

    Drakeman
    Participant

    There will be no error in hosting, because now it goes well if another template is enabled

    April 29, 2022 at 3:50 pm #372025

    Artem Temos
    Keymaster

    It might be slower because of Elementor. You use a lot of HTML blocks on the page. Try to remove them all (from the menu and footer for example) and check the speed. Note that when you switch to the default theme your website is almost empty.

    Kind Regards

    May 2, 2022 at 9:15 am #372407

    Drakeman
    Participant

    Hello,
    thank you for hint but it does not help. I have removed all HTML blocks from menu and also from bottom but the speed is still without change… user interaction is very slow…
    any other ideas please?

    May 2, 2022 at 10:02 am #372414

    Drakeman
    Participant

    I have also moved website to another hosting and it is the same. Please advice

    May 2, 2022 at 10:16 am #372415

    Artem Temos
    Keymaster

    Could you please try to move it to Cloudflare or Kinsta hosting for a trial period? Send us the access to the website hosted there so we can check the performance on that server.

    Thank you in advance.

    May 6, 2022 at 8:54 am #373535

    Drakeman
    Participant

    Hello,
    website is on Cloudflare and uses WP Rocket plus it have enabled optimization in your them plus some in Elementor.

    User’s interaction is very very bad. I have tried everything. GTMatrix and similar tools shows good results but the interaction is not good. When I used Flatsome theme, it was extremely fast but your theme have good functions…

    At the present, it contains some more plugins, but during your test you can disable them. My DB has been backup-ed . Please do something with that speed.

    May 6, 2022 at 9:21 am #373553

    Artem Temos
    Keymaster

    Hello,

    We tested your website but don’t see any problems with our theme. Yes, it is slow but it is due to your server or installed plugins. If you think that it is caused by WoodMart, then we can return your money back. Request a refund here https://themeforest.net/refund_requests/new

    We are very sorry for the inconvenience.

    Kind Regards

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Viewing 15 posts - 1 through 15 (of 15 total)