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compare and wishlist not working properly if not logged in

Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 28, 2022 at 10:37 am #371604

    Kerenelle
    Participant

    Hello dear,

    In a cellulcar store i’m creating with Woodmart Theme
    I have an issue that happens only if I’m not logged in as admin/customer:

    – Choosing 2 or more products to compare or add to wishlist
    then going to the compare/wishlist page I see nothing.

    I’ve tried everything and it did not help:
    1. cleaning cache
    2. deactivation of all plugins other than Woodnart/core/woocommerce/elementor
    3. using VPN after browser data cache cleaning

    Do you have any suggestion how to solve this?

    Kind regards,
    Keren

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    April 28, 2022 at 2:29 pm #371680

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the third party plugins and tell me then we will troubleshoot with the theme plugins.

    Best Regards

    April 28, 2022 at 5:19 pm #371728

    Kerenelle
    Participant

    Hi dear Aizaz,

    I have deactivated all plugins (including Loco Translate – which is a MUST).

    You can do your troubleshooting now.

    Thank you šŸ™‚

    April 29, 2022 at 2:46 pm #372000

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have checked all the theme settings, there is no issue with the theme and site. I think there is an issue with the server. Have you enabled any cache from the server? Please delete and disable the cache from the server. I am sure your issue will be solved.

    Otherwise, send me the Cpanel login details of your site so I will check it further.

    Best Regards.

    May 1, 2022 at 2:30 pm #372301

    Kerenelle
    Participant

    Dear Aizaz!

    That did the trick.
    I cleared the cache from the Hosting Account
    and now the compare and wishlist show correctly!

    Truely appreciate your professional and qick help with this issue.

    Have a blesses week and kind regards,
    Keren

    May 2, 2022 at 10:23 am #372417

    Aizaz Imtiaz Awan
    Keymaster

    Most Welcome!!!.

    Iā€™m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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