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Click to enlarge is showing below the image on single product page

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
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  • May 1, 2022 at 1:41 pm #372290

    contactpleazurr
    Participant

    Hello,

    Click to enlarge is showing below the image on single product as seen here: https://snipboard.io/N8r2yq.jpg

    How can it be placed in the correct spot? It’s leaving a big gap between the product image and the tabs: https://snipboard.io/Xr5oFI.jpg

    May 2, 2022 at 3:06 am #372381

    Elise Noromit
    Member

    Hello,

    Please upload bigger images and make sure you have uploaded images of the same size and proportion for all the products.

    If you have any questions please feel free to contact us.

    Best Regards

    May 2, 2022 at 11:19 am #372437

    contactpleazurr
    Participant

    Hello,

    On the current live theme (Dokan), the image is bigger than what is showing up in the woodmart theme. Please see private content to see more info.

    May 3, 2022 at 12:11 pm #372711

    Elise Noromit
    Member

    Hello,

    Sorry for the delay.

    Please disable “Main carousel auto height” in the Theme Settings > Single > Images > “Main carousel auto height”.

    If you have any questions please feel free to contact us.

    Best Regards

    May 3, 2022 at 12:29 pm #372733

    contactpleazurr
    Participant

    Hello,

    “Main carousel auto height” was and still is disabled. Please see video in private content. Please advise for a fix.

    May 4, 2022 at 10:40 pm #373089

    Elise Noromit
    Member

    Hello,

    Sorry, it was my mistake, you need to enable the “Main carousel auto height” in the Theme Settings > Single > Images > “Main carousel auto height”.

    If you have any questions please feel free to contact us.

    Best Regards

    May 5, 2022 at 11:38 am #373252

    contactpleazurr
    Participant

    Hello,

    Enabling “Main carousel auto height” fixed the issue with “enlarge image” but I still have the issue that product images are small. You did not respond to my questions on here on May 2nd “On the current live theme (Dokan), the image is bigger than what is showing up in the woodmart theme.” Please see private content to see more info.

    Please advise how to show the product images bigger because selecting “large” here, did not make a difference: https://snipboard.io/Mi563p.jpg

    May 6, 2022 at 12:46 pm #373641

    Elise Noromit
    Member

    Hello,

    You have created the single product layout by means of Woocommerce builder, in this case, the Theme Settings option is not effective: https://prnt.sc/fDXghvlIdAgT

    You need to configure the widgets manually in the product page.

    Best Regards

    May 9, 2022 at 12:23 pm #374218

    contactpleazurr
    Participant

    Hello,

    I have contacted Elementor about the image size being too small. They have confirmed this is coming from the woodmart theme (since the Dokan theme shows it fine). Please see their answer in the private content.

    Please advise on how to make my product image in the single product page bigger.

    May 10, 2022 at 2:00 pm #374582

    Elise Noromit
    Member

    Hello,

    Your screen shows the image options configured in the Theme Settings.

    You have created a custom product page layout: https://gyazo.com/167c183c64602aed5d8186cbaa047fe3

    Image behavior is stipulated by Elementor image options in this case. WoodMart widgets integrated into the Elementor chart are based on the default Elementor functionality, having customized them visually a bit.

    Best Regards

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Viewing 10 posts - 1 through 10 (of 10 total)