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Split: AJAX Product Tabs Query doesn’t work

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #372930

    daliavirtual
    Participant

    Hello. For me ids work but I can not select specific categories! I have the last update of woodmart and Elementor basic version but it does not work! I need this, how do I fix it?
    Thanks

    #372931

    daliavirtual
    Participant

    The problem is that when I try to find the categories it does not find any category! thanks

    #373147

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #373709

    daliavirtual
    Participant

    Hi! I did it and does Not work on “AJAX Product Tabs”, also it does not work on “Product Grids or Carousel”. I am sending the information you asked to find a solution.

    #373944

    Hello,

    Please provide the page URL and steps to reproduce the problem. I have checked the product page, and I do not see the problem.

    Best Regars

    #374111

    daliavirtual
    Participant

    Sorry, I know it is difficult to understand the information I sent.
    I am sending some more information so you can find it easily.

    #374366

    Hello,

    You have one tab only and there is nothing to switch to, I have added more tabs and it works: https://gyazo.com/b633b8d237383b5417d0c6b0f8346422

    If you have any questions please feel free to contact us.

    Best Regards

    #374425

    daliavirtual
    Participant

    Great! but that is not what I am asking for! I can not make the tab to display products by category list! Did you check the information I sent? I even sent a step by step image of the problem!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    If you do not want or dont know how to fix it please send this query to another support member! It’s been many days now!!!! I need this fixed!!!!

    #374538

    Artem Temos
    Keymaster

    We fixed this attribute slug (removed unnecessary - at the end) and now it works well https://gyazo.com/b3a967c37e4c0deab88e0443deaa5364

    Please, check how it works from your side now.

    Make sure that you don’t have spaces in your slugs and - symbols at the end of the slug.

    #374698

    daliavirtual
    Participant

    Thanks! now it finally works!

    #374785

    Artem Temos
    Keymaster

    Great, you are welcome! Feel free to contact us if you have any further questions.

Viewing 11 posts - 1 through 11 (of 11 total)

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