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Add to Cart button ignores checkbox variables

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #373477

    sharonrees
    Participant

    Hi,

    The add to cart button on the product grid page ignores the variables of a product that contain a checkbox add on.

    For example, on the page below, all the products on this page have variables, but you can add the products to basket straight away from the grid page, it doesn’t let you select the options.

    However, if there are variables that contain a drop down option then it will allow you to select options. For example, the last product on this page.

    Please can you help to fix this?

    #373515

    Hello,

    You need to enable “Quick Shop” for variable products in the Theme Settings > Shop.

    If you have any questions please feel free to contact us.

    Best Regards

    #373598

    sharonrees
    Participant

    Hi Elise,

    Thank you for your reply.

    I have now enabled the quick shop for variables and deleted the cache but the add to basket buttons still allow you bypass the options.

    Is there something else I can do?

    Thanks

    #373925

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    #374236

    sharonrees
    Participant

    Hi Elise,

    Thank you, please see the info attached.

    Let me know if you need anything else.

    #374521

    Artem Temos
    Keymaster

    Hello,

    Try to disable the “AJAX add to cart” in Theme Settings -> Single product -> Add to cart options.

    Kind Regards

    #374588

    sharonrees
    Participant

    Hi,

    I tried disabling the AJAX add to cart but this did not affect the buttons in the product grid. It just changed the way the way it added to cart from the single product page.

    #374604

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #374644

    sharonrees
    Participant

    Ok, I will try this and come back to you. Thanks.

Viewing 9 posts - 1 through 9 (of 9 total)