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Reply To: Slider Revolution Update Issue

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  • May 6, 2022 at 11:50 pm #373802

    imagen361
    Participant

    Again, the same issue reported in https://xtemos.com/forums/topic/slider-revolution-update-issue/ (ticket number #371855)

    I deactivate nitropack plugin as you mentioned there (attach 1), but still getting error when try update the Rev Slider plugin (attach 2)

    Please

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    May 9, 2022 at 10:11 am #374164

    Artem Temos
    Keymaster

    Hello,

    Please, send us your FTP access so we can check the issue one more time.

    Kind Regards

    May 9, 2022 at 11:13 pm #374397

    imagen361
    Participant

    I am sending to you the FTP access.

    May 10, 2022 at 10:14 am #374500

    Artem Temos
    Keymaster

    Strange, but we still can’t edit any files using this FTP.
    In this case, you need to download the latest version of the plugin in your account section on our website. Then, simply upload it and replace the previous version via Dashboard -> Plugins -> Add new.

    Kind Regards

    June 15, 2022 at 1:05 am #383092

    imagen361
    Participant

    Thank you for your help

    You can close this topic

    June 15, 2022 at 9:20 am #383135

    Artem Temos
    Keymaster

    OK, let us know if you have any additional questions.

    Kind Regards

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