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Custom Shop Layout – Layered Navigation Breaks

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • May 9, 2022 at 3:24 pm #374278

    dbrrohof
    Participant

    Hi Xtemos,

    I have used your custom layout for product archive page.
    When using the layered navigation filter for an attribute, navigating back and forth on the categories, will break the filter.

    Please see video in private content.

    I am not on child theme.

    • This topic was modified 3 years, 2 months ago by dbrrohof.
    May 9, 2022 at 5:20 pm #374342

    Luke Nielsen
    Keymaster

    Hello,

    May I request you to provide us with your FTP access to website files and also access to your WordPress admin panel. We will see what we can do best for this situation.

    Kind Regards

    May 9, 2022 at 9:38 pm #374380

    dbrrohof
    Participant

    Added in private.

    May 9, 2022 at 9:41 pm #374381

    dbrrohof
    Participant

    Admin access in private.

    May 10, 2022 at 12:41 pm #374564

    Luke Nielsen
    Keymaster

    Hello,

    We’ve reviewed the situation and conclusion that is our bug in the theme. We feel terrible about it. Once it was discovered, we took appropriate measures, and in our next update, it will be fixed.

    If you have any more questions or come across any other issue, let me know, I’ll be happy to help.

    Have a good day!

    Kind Regards

    May 11, 2022 at 10:18 am #374811

    dbrrohof
    Participant

    Hi Luke,

    Thank you for this. I will look forward to the fix in the next update 🙂

    May 11, 2022 at 10:40 am #374821

    Luke Nielsen
    Keymaster

    Hello,

    If there’s anything you need, please write me or another member of our help desk team.

    Thanks for your time and have a great day.

    Kind Regards

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Viewing 7 posts - 1 through 7 (of 7 total)

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