Cart Widget

I just realized I didn’t describe what the actual issue is.

What happens is if I add an item to the cart it is added as intended but when I leave the cart and try to open the slider/widget it shows as empty. If I add a second item to my cart it will now show both items in the cart but if I leave the cart again and open the slider/widget again it will show as empty again.

I have hired a developer to direct visitors directly to the cart page every time an item is added to the cart but this is not how I want the website to work. It seems like the conversion rate has dropped ever since this change has been made. I hope this makes sense.

Ok I created a staging site and did everything as instructed above. I am still having the same issue. If you can take a look at it I would appreciate it. Thanks.

• This reply was modified 2 years, 8 months ago by Angelp357.

I just checked and it’s still doing it. Can you add something to the cart and click on a new page or go back to the shopping page and then check.

The issue happens when you leave the cart page and go on to another page then try to check your cart again.

I spoke to my developer and he said that shouldn’t be the case since you are using the parent theme and he added that redirect on the child theme so it should be redirecting to the live site at all. It should work like a fresh install.

I have contacted Woocommerce explaining the issue and your findings. Hopefully, they are able to find the issue.

I wanted to add, what can I do to make this a high priority? I will pay extra if needed. This issue is affecting our business in a significant way. Our conversion rate has dropped from 3% to less than 0.5% ever since this started and it seems to be getting worse every day.

Whatever you can do to resolve this issue asap would be greatly appreciated.

Here it is since I can’t upload the file.

<script>
jQuery( document ).ready( function() {
var data = ‘action=woodmart_ajax_add_to_cart’;
jQuery.ajax({
url : woodmart_settings.ajaxurl,
data : data,
method : ‘POST’,
success : function(response) {
if (!response) {
return;
}
var fragments = response.fragments;
var cart_hash = response.cart_hash;

// Block fragments class
if (fragments) {
jQuery.each(fragments, function(key) {
jQuery(key).addClass(‘updating’);
});
}

// Replace fragments
if (fragments) {
jQuery.each(fragments, function(key, value) {
jQuery(key).replaceWith(value);
});
}
// Changes button classes
// Trigger event so themes can refresh other areas
// woodmartThemeModule.$body.trigger(‘added_to_cart’, [
// fragments,
// cart_hash,
// null
// ]);
},
error : function() {
console.log(‘ajax adding to cart error’);
},
complete: function() { }
});
} );
</script>