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Make layout for parent and child category pages the same

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • May 17, 2022 at 2:35 pm #376510

    contactpleazurr
    Participant

    Hello,

    My parent and child category pages have different layouts (widget area moves to the right), product thumbnails are smaller. Please see Private content.

    How can I make the layouts the same?

    May 18, 2022 at 1:17 am #376637

    Elise Noromit
    Member

    Hello,

    You have added the attribute filters and configured them to show them in certain categories in the Appearance > Widgets > Shop page widget area.

    Thus when you select this category, the filters appear.

    You need to delete these filters.

    Best Regards

    May 18, 2022 at 1:04 pm #376768

    contactpleazurr
    Participant

    Hello,

    I want these filters to show for each category (parent & child).

    My widget are set to show for all categories, please see here: https://app.usebubbles.com/8nGpoHGLHr6k6kdiSnqM6b/untitled-bubble

    So the issue is still there. How can I make the layouts the same?

    Please advise

    May 19, 2022 at 12:29 am #376978

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    May 19, 2022 at 11:29 am #377105

    contactpleazurr
    Participant

    Hello,

    After deactivating the plugins, the issue is still there.
    I have added the info in the private content.

    Please advise.

    May 21, 2022 at 1:52 am #377601

    Elise Noromit
    Member

    Hello,

    Please check the Dokan settings: you have set one sidebar for the parent category and a Dokan sidebar for child categories.

    Please update all your plugins. Try to deactivate Dokan Pro.

    Best Regards

    May 21, 2022 at 12:57 pm #377668

    contactpleazurr
    Participant

    Hello,

    I do not understand “Please check the Dokan settings: you have set one sidebar for the parent category and a Dokan sidebar for child categories.”

    Where do you see this? This is not very clear. I am using the woodmart theme layout for categories (ALL categories), so where do you see I have set one sidebar for the parent category and a Dokan sidebar for child categories?

    Also the exact same widgets are showing on both parent and child categories. This looks like a layout issue: Parent categories are full screen & child categories are boxed. I cannot edit child category pages. Please advise.

    May 23, 2022 at 3:22 am #377871

    Elise Noromit
    Member

    Hello,

    Please contact the Dokan support on this issue, we do not have the instructions.

    If you have any questions please feel free to contact us.

    Best Regards

    May 30, 2022 at 10:20 am #379813

    contactpleazurr
    Participant

    Hello,

    Dokan says it’s theme related.
    Please close this ticket, I have created another one to get support from Aizaz or Luke.

    Answer from Dokan:
    “I am not sure which Dokan sidebar settings for the child category your theme support is referring to. To test this, I disabled both the Dokan lite and pro plugins and switched to your parent theme. In fact, the issue with the padding getting changed appears on both the parent and child category pages if the page is reloaded. If you click on the category from the sidebar without reloading the page, the padding does not reduce. For a better understanding, please see this screencast.

    For better guidance on this, please contact your theme authority and share what I have found. Hopefully, they will look into it and help you resolve the matter.”

    May 31, 2022 at 12:15 pm #380169

    Elise Noromit
    Member

    Hello,

    We are checking the issue now and we cannot see a problem now: https://monosnap.com/file/MinCgXVYno0b1TJYW5nUMfxIhj2PGC

    If you have any questions please feel free to contact us.

    Best Regards

    May 31, 2022 at 1:21 pm #380186

    contactpleazurr
    Participant

    Yes that’s because it was fixed by Luke in my other ticket.

    June 1, 2022 at 1:52 am #380314

    Elise Noromit
    Member

    Hello,

    If you have any questions please feel free to contact us.

    Best Regards

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