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Single product page sales tag not displaying after woodmart update

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  • #376951

    hpb
    Participant

    Hi,

    I updated the woodmart and the % sales tag stopped displaying on the single product page:

    Before: https://prnt.sc/rtZ8rGohPdnm
    After: https://prnt.sc/GftKdH78hQVe

    The tag looks a bit different, we changed it with CSS. Why did it stop displaying, any ideas?

    Thank you!

    #377010

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)