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Filter Problem, please fast help

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  • May 22, 2022 at 5:35 pm #377794

    albert77
    Participant

    Hello, there is a problem with my filters, they do not update. For example, when I search for brands. The other attributes are not updated. The correct number of products is not displayed to me. For example, the Nike brand only comes in black. But when I select Nike, all the other colors are shown as well. But it should only be displayed the color black with the correct number of products.

    Do you know the problem?

    Best Regards

    • This topic was modified 3 years, 2 months ago by albert77.
    May 22, 2022 at 5:47 pm #377796

    albert77
    Participant

    The number of products is only displayed correctly with Query type: and.

    May 23, 2022 at 12:12 am #377830

    Elise Noromit
    Member

    Hello,

    Please install the free Classic widget plugin if you have not done that yet.

    Then try to regenerate “Regenerate the product attributes lookup table” in Woocommerce > Status > Tools: https://take.ms/LGpvf

    In addition, please check Woocommerce > Settings > Product tab > Advanced tab and disable Use the product attributes lookup table for catalog filtering.

    Let us know if the problem presists.

    Best Regards

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