Home › Forums › WoodMart support forum › Order emails not being received by Woocommerce Admin [email protected]

Order emails not being received by Woocommerce Admin [email protected]

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • June 5, 2022 at 10:12 am #381266

    IanB
    Participant

    I’m not receiving “New Order” , “Cancelled Order” or “Failed Order” Emails..

    I’ve checked on the internet and followed numerous guides to no avail..

    I’ve installed the plugin “Check & Log Email” and it seems like the from address is set to <[email protected]>

    How and where do I change this email so I can start getting order confirmation emails myself. ?

    June 5, 2022 at 10:23 am #381267

    IanB
    Participant

    The above is incorrect the contact form was set to the above address and the email logs were unrelated.

    BUT

    I’m still unable to receive order confirmations although it seems my customers are being sent emails ok ?

    I do have Enable this email notification checked correctly on all order options in

    woocommerce > settings > email

    But still not receiving them and I checked using check and log email and an email spam checker and everything looks fine totally…

    June 5, 2022 at 11:54 pm #381299

    Elise Noromit
    Member

    Hello,

    Please check Woocommerce > Settings > Emails. Enter each template and make sure they are all enabled.

    If you have any questions please feel free to contact us.

    Best Regards

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)