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Google Tag Manager Problem

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #382790

    tekeci
    Participant

    Hello. I setup Google Tag Manager and they give me these codes. (In private message) When I add the header code, everything is good. But when I add the footer code, homepage is crash. How can I solve this?

    #382794

    Luke Nielsen
    Keymaster

    Hello,

    Please, check how it works with the default WordPress theme just to check whether the issue is with our theme or not.

    I await your response.

    Kind Regards

    #382838

    tekeci
    Participant

    When I changed the theme, it was solved. You can check too.

    #382936

    Luke Nielsen
    Keymaster

    Hello,

    Please, clarify in more detail what you achieve by adding the code from the plugin, and will be better if you attach some screenshots or video for a better understanding.

    I await your response.

    Kind Regards

    #383031

    tekeci
    Participant

    You can see the problem as screenvideo:

    #383164

    Luke Nielsen
    Keymaster

    Hello,

    Please, send us your FTP access to your server files so we can check what is wrong with your website.

    I await your response.

    Kind Regards

    #383198

    tekeci
    Participant

    Here:

    #383250

    Luke Nielsen
    Keymaster

    FTP should consist of a host, username, and password. Thus you forgot to add your host to the private area.

    I await your response.

    Kind Regards

    #383264

    tekeci
    Participant

    Okay, here:

    #383588

    Luke Nielsen
    Keymaster

    Hello,

    We’ve reviewed the situation with this error and we didn’t find any problems with the theme on our side. Most likely, something from the server is blocking the site so please try to contact hosting provider support for further solutions.

    If you ever want to discuss things further, we’re here for you.

    Kind Regards

    #383627

    tekeci
    Participant

    Sorry, but the problem goes away when I choose another theme instead of Woodmart. This indicates that the problem is caused by the theme.

    #383698

    Luke Nielsen
    Keymaster

    Hello,

    The thing is that we tried to find at least something that could be related to this error but found nothing. Therefore I suggest you contact your hosting provider so that they would check if there were any problems on their part. Please, write me if you will have any additional information about this issue.

    I sincerely appreciate your understanding in this matter.

    Kind Regards

    #384080

    tekeci
    Participant

    It is solved. Thank you.

    #384113

    Luke Nielsen
    Keymaster

    Glad that everything is sorted out!

    In case you need any additional help, I’d be more than happy to assist you.

    Have a good day!

    Kind Regards

Viewing 14 posts - 1 through 14 (of 14 total)

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