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Product QTY not working properly

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  • June 14, 2022 at 2:40 pm #382995

    legendsleepsa
    Participant

    Woocommerce Product QTY not wroking properly, Please test, check and resolve

    If I click 1 time it added on cart 5-7 times

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    June 14, 2022 at 2:58 pm #382999

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the third party plugins and provide the correct login details to check it myself and help you out accordingly.

    Best Regards

    June 14, 2022 at 3:08 pm #383002

    legendsleepsa
    Participant

    Now the credentials are correct

    June 14, 2022 at 3:52 pm #383007

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the third party plugins, activate the parent theme then check back.

    If the problem still continues then leave all the third party plugins deactivated and tell me then we will troubleshoot with the theme plugins.

    Best Regards

    June 14, 2022 at 3:59 pm #383010

    legendsleepsa
    Participant

    Hello,

    I’ve done that! but it did not work.

    Regards,

    June 15, 2022 at 9:11 am #383134

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    All the third party plugins are still activated on your website.

    Please deactivate all the third party plugins and tell me then we will troubleshoot with the theme plugins.

    Best Regards

    June 15, 2022 at 2:21 pm #383232

    legendsleepsa
    Participant

    Hello,

    My Friend I did that but it did not work kindly solve the issue, it’s been a day now.
    also the color of the product quantity (Number) is white and it’s not changing, Looking forward to hearing from you soon.

    see attached screenshots.

    Regards,

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    June 15, 2022 at 3:13 pm #383262

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You need to deactivate the third party plugins to let us troubleshoot.

    If you cannot do it on the live site then create a staging site and provide the login details.

    Best Regards

    June 15, 2022 at 3:37 pm #383278

    legendsleepsa
    Participant

    Hello,

    would you tell me what kind of troubleshooting you are talking about? time is case sensitive, and creating a new staging site would take time and effect the speed of the server so It’s not an option, I hope you find another solution. this is a huge bug and everything is paused because of it, I hope you understand our situation, you have the logins and you can see that we deactivated the third plugins (as you said).

    Regards,

    June 15, 2022 at 3:59 pm #383287

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please use the below custom CSS code and paste it to Theme Options >> Custom CSS >> Global Custom CSS code:

    div.quantity input[type="number"], div.quantity input[type="button"] {
    padding: 0 10px;
}

    Best Regards.

    June 15, 2022 at 4:35 pm #383311

    legendsleepsa
    Participant

    Hello,

    Thank you Aizaz, My issue is fixed now.

    Regards,

    June 16, 2022 at 8:37 am #383458

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You are Most Welcome.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

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