Home › Forums › WoodMart support forum › Incorrect discounts percentaje

Incorrect discounts percentaje

Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • June 16, 2022 at 2:12 pm #383653

    escobarysanchez
    Participant

    I have updated the theme and then sale percentages are wrong. Please help!

    June 16, 2022 at 3:55 pm #383749

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the third party plugins and provide the admin panel login details of the website.

    Best Regards

    June 16, 2022 at 9:55 pm #383832

    escobarysanchez
    Participant

    Ok, i send you on private

    June 17, 2022 at 12:28 am #383845

    escobarysanchez
    Participant

    I am sorry, forgot the url. I send too.

    June 17, 2022 at 12:38 pm #384005

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the third party plugins, activate the parent theme then check back.

    If the problem still continues then leave all the third party plugins deactivated and tell me then we will troubleshoot with the theme plugins.

    Best Regards

    June 17, 2022 at 1:27 pm #384028

    escobarysanchez
    Participant

    I have deactivated all plugins and switched to the parent theme in my staging copy and nothing. Attached I am sending the credentials to enter the staging copy.

    Thanks in advance.

    Best Regards

    June 17, 2022 at 3:37 pm #384088

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    As all the third party plugins are deactivated the issue is not appearing on your website. Please clear cache and check back.

    Best Regards

    June 17, 2022 at 3:53 pm #384095

    escobarysanchez
    Participant

    I’m sorry but, with all the plugins deactivated and the cache cleared, everything is still the same. The problem remains exactly the same.

    Please see for yourself.

    June 18, 2022 at 12:27 am #384246

    escobarysanchez
    Participant

    I’m sorry but, with all the plugins deactivated and the cache cleared, everything is still the same.

    The problem remains exactly the same.

    Please see for yourself.

    June 18, 2022 at 12:01 pm #384311

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please provide the URL of the page where the discounts displayed wrong to check it myself and help you out accordingly.

    Best Regards

    June 18, 2022 at 3:14 pm #384332

    escobarysanchez
    Participant

    I send you credentials again.

    Thanks in advance.

    Kind regards.

    June 20, 2022 at 9:51 am #384539

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please provide an example of wrong percentage with a relevant screenshot and also provide the URL of the product.

    Best Regards

    June 20, 2022 at 10:29 am #384552

    escobarysanchez
    Participant

    All discounts for example from the deltaplus brand should be at 34 percent, however in the case of the screenshot it is shown as 25 percent when it is incorrect, it is 34 percent (4,8—-3,17).
    In other cases it appears as a discount of 33, 36, 32, 35… but always it would be 34%

    Attachments:
    You must be logged in to view attached files.
    June 20, 2022 at 3:23 pm #384655

    Artem Temos
    Keymaster

    Please, update the theme to the latest version 6.5.2. Let us know if it helps or not.

    Kind Regards

    June 20, 2022 at 3:50 pm #384662

    escobarysanchez
    Participant

    Awesome, 100% solved, you guys are great.

    Thanks

    Kind regards.

    June 20, 2022 at 4:32 pm #384681

    Artem Temos
    Keymaster

    Great, you are welcome! Feel free to contact us if you have any further questions.

    Kind Regards

  • Author
    Posts
Viewing 16 posts - 1 through 16 (of 16 total)

The topic ‘Incorrect discounts percentaje’ is closed to new replies.