New Update broke our site
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Hello the new update broke several things on our site.
– Picture Upload in creating a new product doesnt work. Instead of opening an upload option within the popup, it opens the option in the background which isnt accessible.
– After opening a shop, the shop wizard also has no design.
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Hello,
Please, disable all external plugins that are not related to our theme temporarily.
Kind Regards
We see a lot of plugins still enabled on your website and they cause this problem on that page.
Kind Regards
All Plugins currently activated came with woodmart or dokan. Which is causing the problem?
Try to disable all plugins that are not related to our theme. Leave only theme-required and Dokan then check how it works and let us know what problem do you still have.
Kind Regards
I already did. All Plugins left where Dokan, Woodmart and Woocomerce.
I can deactivate Woocommerce, but this will help nothing except the page will be gone.
Now that page returns 404 error. Could you please check how it works with the default WordPress theme to see if it is caused by WoodMart or not?
Kind Regards
I have no 404 error. Can you check again?
Here is a screenshot from the page you sent https://gyazo.com/4bb5d78e5b7ff711208986f3e9be6591
Kind Regards
Like i said, i deactivated woocommerce. Without woocommerce there are no products. Should i activate those plugins again?
Yes, activate it and send us a screenshot of the problem.
Kind Regards
So we fixed several things but got two problems left:
– Buttons in the Desktop-Header wont work. They got the correct link but do nothing when you klick them.
– Also Icons arent loaded but are shown in Elementor.
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I “fixed” the button with a custom html button. But the predefined Button still wont work.
Please, update the theme to the latest version 6.5.2 and check how the button works in the header. We have fixed this issue already.
Kind Regards
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