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Newest Update broke my pricing – Mobile shows up as British Pounds

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  • #384360

    [email protected]
    Participant

    Hello,
    The latest update to the WoodMart theme broke my pricing, and I don’t know how to fix it. The desktop shows USD pricing and that is what I need. I live in the USA, but the mobile site shows British pounds. Almost all my products on Google Merchant were disapproved because of this. I need to fix this ASAP. Where do I fix the pricing so that both mobile and desktop are aligned under USD?
    Thank you

    #384441

    Hello,

    Please restore the site from the backup, we do hope you have made it and deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    Then update the theme, then plugins in Appearance > Install plugins, and then activate other plugins one by one to detect which one cause the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #384485

    [email protected]
    Participant

    Thank you, I found the plugin that was causing the issue. It was the Nitro Pack Plugin that was causing the issue https://nitropack.io/. It conflicts with your theme. I uninstalled it and replaced it with WP Rocket.

    #384784

    Hello,

    We are glad you have solved the issue.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)

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