Home Forums WoodMart support forum Problems after recent update

Problems after recent update

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #384693

    Blumentall
    Participant

    Dear support team,

    I updated the theme yesterday but faced two problems after the update.
    1- Some products image are not loading on the main page and I have to reload the page to see all products mage.

    2- On Card PayPal express checkout button override the normal checkout button link. Both PayPal express button and checkout buttons are going to PayPal payment!

    Attachments:
    You must be logged in to view attached files.
    #384695

    Blumentall
    Participant

    first page

    Attachments:
    You must be logged in to view attached files.
    #384698

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme, switch to the parent theme and provide us your admin access so we can check it?

    Thank you in advance

    #384708

    Blumentall
    Participant

    Seems that there is an interaction with paypal express plug-in

    #384727

    Artem Temos
    Keymaster

    Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.

    .cart-totals-inner .single_add_to_cart_button {
    	background-color: unset;
    }
    #384731

    Blumentall
    Participant

    Unfortunately, the snippet didn’t solve the problem. Still, the checkout button URL is is linked to PayPal instead of checkout page

    #384866

    Artem Temos
    Keymaster

    We don’t see the button on your website now. Could you please enable it and send us a screenshot of the remaining problem?

    Kind Regards

    #384974

    Blumentall
    Participant

    Hi,

    First, you need t to add a product to the card, then go to the card and you will see 2 buttons (I have attached an image).
    The upper button (1) must go to checkout page but its goes to Paypal

    Attachments:
    You must be logged in to view attached files.
    #384985

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #385078

    Blumentall
    Participant

    If I activate another theme the problem will be solved automatically.
    So the problem is made by your theme.

    #385088

    Artem Temos
    Keymaster

    Please, record a video of how it works with the default theme so we can compare it with our theme and identify the problem.

    Kind Regards

    #385090

    Blumentall
    Participant

    Plz see the video

    If I activate the Freshio theme the checkout button normally goes to checout, when I reactivate woodmart the button goes to PayPal!

    Attachments:
    You must be logged in to view attached files.
    #385093

    Artem Temos
    Keymaster

    Try to add the following code snippet as well

    .cart-totals-inner .single_add_to_cart_button:before {
      display: none;
    }

    Kind Regards

    #385098

    Blumentall
    Participant

    This worked

    Thanks

    #385101

    Artem Temos
    Keymaster

    Great, you are welcome! Feel free to contact us if you have any further questions.

    Kind Regards

Viewing 15 posts - 1 through 15 (of 15 total)

The topic ‘Problems after recent update’ is closed to new replies.