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Add to cart

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • June 20, 2022 at 5:09 pm #384705

    wonglui
    Participant

    Hi, after updating the theme, I can’t add products to cart. This does not happen with all products, when a variable product has more than 30 variables, the product cannot be added to the cart. Products with less than 30 variables are fine. Please help to resolve this issue.

    June 20, 2022 at 5:46 pm #384721

    Artem Temos
    Keymaster

    Hello,

    Yes, it seems to be a bug in our theme. We will release an update with the fix tomorrow.

    Kind Regards

    July 19, 2022 at 5:16 am #391948

    wonglui
    Participant

    Hi, did you fix the bug about add to cart?

    July 19, 2022 at 9:07 am #391964

    Artem Temos
    Keymaster

    Hello,

    Do you still have a bug with the latest version of the theme?

    Kind Regards

    July 19, 2022 at 9:43 am #391978

    wonglui
    Participant

    Yes, this bug still exists.

    July 19, 2022 at 9:44 am #391979

    Artem Temos
    Keymaster

    Strange, could you please confirm that you updated the theme to the latest version 6.5.4?

    July 19, 2022 at 11:06 am #392018

    wonglui
    Participant

    Yes, my theme is the latest version 6.5.4.

    July 19, 2022 at 11:46 am #392033

    Artem Temos
    Keymaster

    Hi,

    Could you please send us a link to your website where we can see this issue?

    Kind Regards

    July 19, 2022 at 12:22 pm #392051

    wonglui
    Participant

    Pls check it.

    July 19, 2022 at 12:38 pm #392058

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    July 19, 2022 at 1:23 pm #392078

    wonglui
    Participant

    Pls check it, again.

    July 19, 2022 at 2:19 pm #392089

    Artem Temos
    Keymaster

    We don’t see the problem on this product now https://gyazo.com/b533f399913060416d963b680161f026

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Viewing 12 posts - 1 through 12 (of 12 total)