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Problem with Elementor Pro

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  • #384844

    Radek_71
    Participant

    Unfortunately, after the recent updates, I cannot edit pages. Elementor panel does not load fully (as shown in the screenshot). I use and need Elementor Pro because of the dynamic content features.
    In the basic version of Elementor, the edition works.

    I am asking for your help in solving this problem, as it completely blocks my project implementation.
    Thanks in advance for your quick response.

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    #384882

    Luke Nielsen
    Keymaster

    Hello,

    May I request you to check this issue on the default WordPress theme? Just to understand is it our theme issue or not.

    Looking forward to collaborating with you!

    Kind Regards

    #384901

    Radek_71
    Participant

    Yes, for example with twenty twenty-two it works. It’s some conflict with Woodmart theme. Unfortunatelly…

    #384907

    Luke Nielsen
    Keymaster

    Could you please provide your site admin access to the private area? So I can check what is wrong on your side.

    I await your response.

    Kind Regards

    #384918

    Radek_71
    Participant

    No problem, but I need your IP address. My hosting operator blocks access to the WP admin panel for all non-Polish IP addresses. Such additional security. So I have to add your IP to the whitelist first. Another option is to use a VPN with a simulation of a connection from Poland.
    Look at the extra information, please.

    #384933

    Luke Nielsen
    Keymaster

    Here is my IP – 176.98.90.13.

    Let me know when you will add my IP to the whitelist.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)