Home › Forums › WoodMart support forum › I cant save anything in woodmart theme panel settings I cant save anything in woodmart theme panel settings This topic has 30 replies, 4 voices, and was last updated 2 years, 4 months ago by Artem Temos. Viewing 30 posts - 1 through 30 (of 31 total) 1 2 → Author Posts June 25, 2022 at 3:11 pm #386205 corporateParticipant I’m unable to save woodmart settings in the panel. Please help me resolve this error Attachments:You must be logged in to view attached files. June 25, 2022 at 3:21 pm #386210 Aizaz Imtiaz AwanKeymaster Hello, Try to disable mod_security on your server. It seems to block Theme Settings “save” requests. Contact your hosting provider for help. Best Regards June 25, 2022 at 3:37 pm #386220 corporateParticipant Sir, Did you check my website? and my problem June 25, 2022 at 3:51 pm #386225 Aizaz Imtiaz AwanKeymaster Hello, After checking your issue i have suggested. The issues with the Theme Settings are caused by Mod_Security. It seems to block Theme Settings “save” requests. You need to ask your hosting provider for help. Best Regards June 27, 2022 at 9:07 am #386417 corporateParticipant Where i can find my mod_security in c panel June 27, 2022 at 9:11 am #386422 corporateParticipant I’ve contacted my host and he’s saying we are not using mod_security June 27, 2022 at 10:45 am #386457 Aizaz Imtiaz AwanKeymaster Hello, You have set the Max Input Vars value to “1000”. You can check the current value for this parameter in your Dashboard -> WooCommerce -> System status Screenshot: https://gyazo.com/849be0230a590936668fba80e0a5d02a Please ask your hosting to increase it. The Recommended value is “10000” Then check back. Best Regards June 27, 2022 at 11:53 am #386479 corporateParticipant It didnt work I did changed my php vars limit. Please resolve this issue. It has been days now Im saying to you Attachments:You must be logged in to view attached files. June 27, 2022 at 1:20 pm #386516 corporateParticipant ??/?? June 27, 2022 at 1:23 pm #386521 lesnyParticipant I was helped by updating PHP to version 7.4 Regards June 27, 2022 at 3:06 pm #386566 corporateParticipant I did updated that, but it still didn’t work June 27, 2022 at 3:59 pm #386592 Aizaz Imtiaz AwanKeymaster Hello, @lesny is right, you are still using the older version of PHP 7.3, please update the PHP version to 7.4 or greater then check back the theme options. Best Regards. June 28, 2022 at 9:15 am #386751 corporateParticipant I updated from my c panel but it didn’t work either June 28, 2022 at 9:48 am #386764 Aizaz Imtiaz AwanKeymaster Hello, We have checked and you still haven’t updated the PHP version yet. Screenshot: https://gyazo.com/115b80a97ea1be73a3f018bd97084c4f Please update the PHP version or provide the Cpanel details we will change it for you. Best Regards June 28, 2022 at 10:05 am #386767 corporateParticipant I did send you in private area. I will be very grateful if you resolve that theme error June 28, 2022 at 10:32 am #386776 Aizaz Imtiaz AwanKeymaster Hello, It seems that you are also working on the Server. Because I have changed the PHP version to 7.4 but its reverting back to 7.3. If you haven’t made this change then ask your hosting to change the PHP version because the changes are getting reverted back. Best Regards June 28, 2022 at 10:37 am #386777 corporateParticipant Can you explain how you are doing it? June 28, 2022 at 10:42 am #386778 Aizaz Imtiaz AwanKeymaster Hello, Please Go to This link: https://corporategifting.pk:2083/cpsess4201578380/frontend/paper_lantern/multiphp_manager/index.html#/config/ And change the PHP version as in the screenshot. Screenshot: https://gyazo.com/f1cbe400c32b65f0a88f6ea10283339c After we save changes it revert back to 7.3 after sometime. Best Regards June 28, 2022 at 10:48 am #386780 lesnyParticipant @Aizaz Imtiaz Awan I had PHP 8.0 and I downgraded to 7.4 because I had a problem with layout builder. Any idea why? Regards June 28, 2022 at 10:59 am #386782 corporateParticipant Cant you fix thiss? It crashed my website. And my hosting is not responding June 28, 2022 at 12:04 pm #386810 corporateParticipant I did change my php version and my memory is also 1000. Now do resolve this error from your theme Attachments:You must be logged in to view attached files. June 28, 2022 at 2:32 pm #386871 Artem TemosKeymaster Hello, Please, send us your admin and FTP access so we can check what is wrong there. Kind Regards June 28, 2022 at 2:33 pm #386872 corporateParticipant You guys deleted my categories? June 28, 2022 at 2:47 pm #386878 corporateParticipant corporate June 28, 2022 at 3:49 pm #386909 Artem TemosKeymaster No, we didn’t change anything on your website because we didn’t have your admin access. We can’t see your website now also. Kind Regards June 28, 2022 at 3:57 pm #386911 corporateParticipant Error: The theme directory “woodmart” does not exist. thats the error im getting, Can you help me resolve it? June 28, 2022 at 4:19 pm #386925 Artem TemosKeymaster It looks like you removed the theme folder from your server. You need to upload it to the wp-content/themes/woodmart/ folder to fix this error. June 29, 2022 at 5:23 pm #387255 corporateParticipant I can give you my login credentials, and do resolve that theme redirection problem. its been now one week and you didnt do anything June 30, 2022 at 9:26 am #387377 Artem TemosKeymaster Please, send us your FTP access as well so we can check what is wrong there. Kind Regards June 30, 2022 at 10:03 am #387398 corporateParticipant My FTP access is in a private area Author Posts Tagged: WoodMart Viewing 30 posts - 1 through 30 (of 31 total) 1 2 → You must be logged in to create new topics. Login / Register
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