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Error on pages

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  • June 27, 2022 at 7:13 pm #386651

    dentalsh
    Participant

    From time to time, with an interval of several hours, an error occurs in the browsing protocol of an unregistered user, the site header and side menu disappear. The admin log does not see this error. When I click “Clear Cache” in the “LiteSpeed Cache” add-on, the error disappears, but for a while. I am attaching a photo. I wrote to the hosting, the hosting said that everything was in order on their part, rather a mistake in the topic. Tell me what could be the problem. And how to fix it.

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    June 28, 2022 at 2:10 am #386704

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

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