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Can’t update Theme

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    Posts
  • July 4, 2022 at 2:00 pm #388425

    m6medialtd
    Participant

    Hi Guys,

    I thought I had created a topic but can’t see it here for some reason.

    I get an error when I try to update so currently I am updating manually.

    See error: An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    I have tried deactivating and reactivating with new token and that also doesn’t seem to work.

    Please could you help us to resolve?

    Thanks

    July 4, 2022 at 2:17 pm #388438

    Luke Nielsen
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme Licence and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Kind Regards

    July 4, 2022 at 2:25 pm #388442

    m6medialtd
    Participant

    Thanks Guys,

    This seems to have done the trick!

    Hopefully it should just work from now on.

    Thanks for fast response 🙂

    July 4, 2022 at 4:00 pm #388489

    Luke Nielsen
    Keymaster

    Always remember that you can reach out to us with any questions you may have.

    Wish you all the best.

    Kind Regards

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