Product gallery not working on few product pages

This topic has 4 replies, 2 voices, and was last updated 3 years ago by Aizaz Imtiaz Awan.

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July 6, 2022 at 8:55 am #388989

vishal07
Participant

Dear team,

We have noticed there is some bug in the theme on single product page some of the product gallery not working below are the two product link which we have noticed
1 – https://sleephappy.co.th/product/%e0%b8%97%e0%b9%87%e0%b8%ad%e0%b8%9b%e0%b9%80%e0%b8%9b%e0%b8%ad%e0%b8%a3%e0%b9%8c%e0%b8%a2%e0%b8%b2%e0%b8%87%e0%b8%9e%e0%b8%b2%e0%b8%a3%e0%b8%b2-3-%e0%b8%9e%e0%b8%b1%e0%b8%9a/
2 – https://sleephappy.co.th/product/bed-base/

Video reference FYI – https://www.loom.com/share/37e5f26d28df4c5ea57bbb4d83722e84

Note: We have done troubleshot like disable plugin etc.

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July 6, 2022 at 3:23 pm #389127

Aizaz Imtiaz Awan
Keymaster

Hello,

Please deactivate all the third party plugins, activate the parent theme then check back.

If the problem still continues then leave all the third party plugins deactivated and tell me then we will troubleshoot with the theme plugins.

Best Regards

July 6, 2022 at 6:02 pm #389189

vishal07
Participant

Ok

July 6, 2022 at 6:39 pm #389197

vishal07
Participant

After adding Patch 388815 FIXED: Include Elementor files Site broken non of woocommerce products working

July 7, 2022 at 12:00 pm #389339

Aizaz Imtiaz Awan
Keymaster

Hello,

Product galleries are displaying the products you were facing issues. Please clear cache and check back.

And I am unable to see the issue you mentioned after enabling the patcher.

Best Regards
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Tagged: woocommerce

Viewing 5 posts - 1 through 5 (of 5 total)

Product gallery not working on few product pages

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