The product images are constantly becoming the background images of the site.
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Hello. The product images are constantly becoming the background images of the site. How can we fix this?
Images are attached.
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Hello,
We see that this image is in the cache now and when we view it as an admin user we don’t see the problem. Could you please clarify how exactly we can reproduce this issue on your website?
Kind Regards
The problem repeats automatically every day. Although we turn off the cache plugin, it stays there. When we do recaching with RocketCDN then it starts to improve. Other than that, no software or other fixes were made. But we have this problem every day. Seeing it by our customers damages the reputation of our brand. We look forward to your help. Thank you.
Please, disable cache and CDN completely and let us know when the problem happens again.
Hello,
The problem repeated again. Could you please check? Why does it happen all the time?
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Hello,
We just visited your website but we don’t see the problem. Here is a screenshot https://gyazo.com/7154f1c9b522a3f87f35cfce277f9366
Kind Regards
The same error keeps happening. Since we are a corporate company, we need to resolve it immediately. Is it because of cache? Did we set the cache settings wrong? Can you do as it should?
We need to see the problem to be able to help you. Currently, we don’t see the image on your website https://gyazo.com/7154f1c9b522a3f87f35cfce277f9366
Kind Regards
Hello,
Can you check again? It’s like before.
Hello,
Sorry, but the password seems to be wrong and we can’t access https://gyazo.com/dd27615b1707e2a68bcc850c98f12644
Kind Regards
Sorry, I spelled it wrong.
Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.
.page .main-page-wrapper {
background-image:none!important;
}
.
