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Header Banner not showing correctly

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • July 8, 2022 at 6:57 am #389508

    Golden1
    Participant

    I have a HTML block created and inserted as a ‘header banner’ yet it doesn’t appear correctly stretched side to side on desktop and isn’t appearing at all on mobile.

    See screenshots below please

    July 8, 2022 at 4:39 pm #389655

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please try adding the image as the header background then check back.

    Screenshot: https://gyazo.com/6e942720bd044d59903ffa715cdf7ea4

    Best Regards

    July 11, 2022 at 12:57 am #390034

    Golden1
    Participant

    I tried that and had some more success, but its still a bit buggy.

    If I choose ‘cover’ it appears on desktop front end, but looks awful and stretched weird. It doesn’t show up at all on Mobile.

    If I choose ‘contain’it doesn’t appear at all on front end desktop or mobile.

    July 11, 2022 at 10:55 am #390110

    Artem Temos
    Keymaster

    Hello,

    As I can understand, you want to make the image always stretched and don’t crop it. Unfortunately, it is not possible with our header banner. It always has a fixed height. So if you stretch your image it will be cropped because of the fixed header banner height.

    Kind Regards

    July 11, 2022 at 5:49 pm #390272

    Golden1
    Participant

    What image size and settings do you recommend so that I can have the banner appear nice?

    Here is a .gif of how it currently looks.

    July 12, 2022 at 2:39 pm #390486

    Artem Temos
    Keymaster

    Hello,

    You need to enable “Contain” background size for the image and then try to “play” with the image size and the header banner height. Let us know how it works and send us a link to your website.

    Kind Regards

    July 17, 2022 at 5:51 am #391518

    Golden1
    Participant

    is there any image dimension that you recommend I use for best result?

    July 18, 2022 at 10:02 am #391660

    Artem Temos
    Keymaster

    There is no “ideal” dimension there. It is always specific to your website and overall configuration.

    Kind Regards

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Viewing 8 posts - 1 through 8 (of 8 total)