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Wishlist not showing the first 2 items

Viewing 30 posts - 1 through 30 (of 37 total)
1 2
  • Author
    Posts
  • July 12, 2022 at 12:07 am #390319

    niwo
    Participant

    Hi,

    addin 2 items to the wishlist isn’t showing any item on the wishlist page.
    Only if I add more than 2, the 3rd item shows up as the first and only one.
    Any additional item adds up normaly.

    Is this a bug?

    Regards

    July 12, 2022 at 12:58 am #390340

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme and check.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    July 12, 2022 at 10:15 am #390415

    niwo
    Participant

    Hey,

    I’ve tried, but the same result.
    Actually, the trial with adding more than 2 items neither didn’t work.

    Switching to mobile view and back let the 2 items issue occur.

    Regards

    July 13, 2022 at 5:35 am #390620

    Elise Noromit
    Member

    Hello,

    Your sit is not reachable now. Please contact when it works again.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    July 13, 2022 at 3:32 pm #390816

    niwo
    Participant

    As I’ve stated, I’ve tried already your suggestions. Issue resolved so far.

    July 14, 2022 at 4:19 am #390946

    Elise Noromit
    Member

    Hello,

    I have added the products to the wishlist: https://gyazo.com/9313a18d66f3d276907edd5ad7e30f28 they are all visible.

    Please clarify the issue.

    Best Regards

    August 1, 2022 at 2:11 am #394686

    niwo
    Participant

    Hi, my issue is still not resolved.
    I’ve also tried Chrome and Firefox in Incognito Mode.

    I’ve deactivated all plugins except:
    WooCommerce
    Woodmart Core
    Elementor

    Wishlist still not showing items.

    Please help. 🙂

    Regards

    August 1, 2022 at 2:23 am #394692

    niwo
    Participant

    It’s not working for logged out users.

    But for some reason it works now if I’m logged in, but still not matching.
    See screenshot.

    Attachments:
    You must be logged in to view attached files.
    August 1, 2022 at 6:50 pm #394877

    niwo
    Participant

    In guest mode, if I add any product to my cart, the wishlist seems to start working.
    After emptying the cart the wishlist still works for the session.

    Opening a new and fresh incognito window, the issue starts to occur again.

    AND

    If I’m logged in, I always have 1 item on the wishlist, but there is no item visible.

    • This reply was modified 2 years, 3 months ago by niwo.
    August 1, 2022 at 7:54 pm #394884

    niwo
    Participant

    You may deactivate the plugins, if needed for testing.

    August 1, 2022 at 8:58 pm #394888

    Elise Noromit
    Member

    Hello,

    Please provide the admin rights for the access and confirm the permission to deactivate all the plugins and switch to the parent theme.

    Best Regards

    August 1, 2022 at 11:26 pm #394895

    niwo
    Participant

    I do confirm the permission for the deactivation of all plugins. 🙂

    August 3, 2022 at 3:04 am #395135

    Elise Noromit
    Member

    Hello,

    I cannot deactivate all the plugins, I have no rights to that.

    Please try to deactivate all the plugins except those that relate to the theme.

    Best Regards

    August 3, 2022 at 5:06 pm #395342

    niwo
    Participant

    Strange, you have the same permissions as I have.
    Have you noticed that my site is a multi-site?

    If you want to turn off plugins network-wide, please switch the UI to Network and navigate to the plugins.

    I’ve created a staging site for you and deactivated all plugins, except the woodmart related.

    Regards

    August 4, 2022 at 10:09 pm #395603

    Elise Noromit
    Member

    Hello,

    The problem is that the Wishlist is cached, you need to exclude this page from the cache.

    If you have any questions please feel free to contact us.

    Best Regards

    August 5, 2022 at 2:18 pm #395751

    niwo
    Participant

    Hi, yes you are right and I’ve excluded the page from the serverside caching.
    It works now, BUT for some reason, only on my account, the wishlist indicator is never ZERO.
    I can’t see the item in my list.

    I’ve emptied the cache on my browser, WordPress, and the server, but still, the ZERO isn’t showing.

    Why is that?

    Regards

    • This reply was modified 2 years, 3 months ago by niwo.
    Attachments:
    You must be logged in to view attached files.
    August 6, 2022 at 11:22 pm #395923

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site and confirm permission to deactivate the plugins.

    Best Regards

    August 7, 2022 at 3:09 pm #395965

    niwo
    Participant

    It’s a staging site.
    Do anything you like on the site. 🙂

    August 8, 2022 at 6:11 am #396025

    Elise Noromit
    Member

    Hello,

    Please provide the admin rights for the user, I do not see the plugins tab in the Dashboard.

    Best Regards

    August 9, 2022 at 2:56 pm #396353

    niwo
    Participant

    Hi, I’ve deactivated all plugins for you except the woodmart essentials.

    Please use the new login.

    Regards

    August 11, 2022 at 4:33 pm #396820

    Elise Noromit
    Member

    Hello,

    Could you kindly provide FTP access? Please insert the FTP access into the Private content below the message area.

    Best Regards

    August 21, 2022 at 3:17 pm #398578

    niwo
    Participant

    Hi,

    sorry for the late reply.
    Please see Extra information.

    Regards

    August 22, 2022 at 3:08 am #398639

    Elise Noromit
    Member

    Hello,

    Could you kindly check the access, I cannot log in.

    Best Regards

    August 23, 2022 at 12:22 am #398857

    niwo
    Participant

    Hey,

    I’m sorry for this issue.
    Please try again. It should work now.

    Regards

    August 23, 2022 at 1:31 pm #398998

    Elise Noromit
    Member

    Hello,

    Please check the access, we can not log in.

    We tried different devices and different locations.

    Best Regards

    August 24, 2022 at 2:43 pm #399301

    niwo
    Participant

    Hi, have you used the following login?

    It works. I’ve tried just now.

    August 25, 2022 at 3:37 am #399426

    Elise Noromit
    Member

    Hello,

    You provide admin access and we need FTP access. Please check and provide the same.

    Best Regards

    August 26, 2022 at 3:39 pm #399794

    niwo
    Participant

    I did provide it. 🙂

    But here again.
    Please use SFTP.

    • This reply was modified 2 years, 2 months ago by niwo.
    • This reply was modified 2 years, 2 months ago by niwo.
    August 28, 2022 at 1:28 am #399977

    Elise Noromit
    Member

    Hello,

    Thank you for the access. Now I have checked and they are workable. We need a bit more time for resolving. Please keep them valid.

    Best Regards

    August 29, 2022 at 7:59 pm #400257

    Elise Noromit
    Member

    Hello,

    Our developers are working on this issue, which will be fixed in the next update.

    If you have any questions please feel free to contact us.

    Best Regards

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