Home › Forums › WoodMart support forum › Wishlist Not Working

Wishlist Not Working

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • July 25, 2022 at 9:38 pm #393459

    WASIPLtd_Website
    Participant

    Hello,

    I’ve had a number of customers who have viewed my website complain about the Wishlist function not working as it’s intended to do so.

    Please view my screen recording demonstrating that the function is not working correctly:

    https://gyazo.com/e73501ef2f22637038547efc266814f8

    Please assist at fixing this. I’ve already tried disabling all of my plugins, and still have no luck

    July 26, 2022 at 2:49 am #393492

    Elise Noromit
    Member

    Hello,

    We have fixed that. Please check.

    If you have any questions please feel free to contact us.

    Best Regards

    July 26, 2022 at 5:06 pm #393692

    WASIPLtd_Website
    Participant

    Thanks kindly Elise.

    Could you please inform me what the issue was and if there is anything I can do to prevent this from happening in the future?

    Thanks

    July 26, 2022 at 8:14 pm #393717

    Heric
    Participant

    Hi!

    I’m also having issues with the wish list and comparison.

    But there is a detail, in Firefox browser it is working but in other browsers it appears as an empty list.

    I saw above that it was solved, but here it still doesn’t work and the theme is updated.

    I tested it in incognito and it doesn’t work either.

    July 26, 2022 at 8:43 pm #393720

    Heric
    Participant

    Hi!

    A note on my previous comment: it doesn’t work in Firefox either, I realized that it only works when you have a product added to the cart, so when I tested it I had a product in the cart in the Firefox browser.

    I tested it in the Chrome browser adding products to the wish list and in the comparison list, when visiting the page it says it is empty. But just add a product to the cart and the products appear in the wish list and in the comparison list.

    Note: My caching plugin is disabled.

    July 28, 2022 at 5:46 pm #394157

    Elise Noromit
    Member

    Hello,

    The problem is caused by the server cache. Please check if this page is included in the cache on the server.

    If you have any questions please feel free to contact us.

    Best Regards

    July 29, 2022 at 10:53 pm #394429

    WASIPLtd_Website
    Participant

    Hi Elise,

    What do I need to change in regards to cache on my sever side so this doesn’t happen again?

    Thanks.

    July 30, 2022 at 1:20 am #394449

    Elise Noromit
    Member

    Hello,

    You would better contact the host support and ask them to exclude this page from the cache.

    If you have any questions please feel free to contact us.

    Best Regards

  • Author
    Posts

Tagged: 

Viewing 8 posts - 1 through 8 (of 8 total)