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Error installing template

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  • #394021

    nasheavyequip
    Participant

    Hi,
    I have 2 problems:
    1- When I installed the template with the wizard, After installed Elementor , the site displayed an error, and by disabled Elementor , the site was activated! How to solve this error? I tested with php version 7.4 and 8, but the error was not fixed.

    2- The import demo gave an error and it was only installed up to 10 or 25% and then it gave an error:
    AJAX import error. Try to disable all external plugins and run the import again. If it doesn\’t help, contact our support center for further assistance.
    *Deactivating the plugins did not solve the problem either!

    how can i fix these problems?

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    #394038

    Artem Temos
    Keymaster

    Hello,

    We see that some PHP files are missed in our theme folder. Please, reinstall the theme completely and let us know if it helps.

    Kind Regards

    #394050

    nasheavyequip
    Participant

    Do I have to install “Woodmart Child”?

    #394067

    Artem Temos
    Keymaster

    Yes, we recommend you install the child theme along with the parent theme.

    Kind Regards

    #394068

    nasheavyequip
    Participant

    I reinstalled WordPress and the theme and as soon as I installed Elementor , the site gave an error!!!
    why?
    I didn’t change anything and immediately after installing WordPress, I just installed the theme.
    I used woodmart.zip in the WoodMart Theme folder.

    #394069

    Artem Temos
    Keymaster

    Please, send us your FTP access so we can check what is wrong.

    Kind Regards

    #394072

    nasheavyequip
    Participant

    I posted management access and ftp access in Private content.

    #394097

    Artem Temos
    Keymaster

    We have imported the dummy content for you. Please, check how it works now.

    Kind Regards

    #394102

    nasheavyequip
    Participant

    Thank you very much for your good cooperation.

    #394254

    Artem Temos
    Keymaster

    You are welcome! Feel free to contact us if you have any further questions.

    Kind Regards

Viewing 10 posts - 1 through 10 (of 10 total)

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