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Theme Update does not work

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  • August 3, 2022 at 7:35 am #395167

    quintonio
    Participant

    Hi

    Im unable to update my Woodmart Theme main template

    I have tried to Deactive the Woodmart Core, and then update the Theme, it works ok when updating, it gives me a success notification, but when I refresh it, it goes back to the start: “New version available”

    What happened here? and how do I resolve this?

    Will I lose all my settings if I delete the Plugin and re-install it?
    Will I lose all my settings if I delete the Theme and re-install it?

    Thank you, looking forward to hearing back from you

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    August 3, 2022 at 10:20 am #395207

    Luke Nielsen
    Keymaster

    Hello,

    I suggest you try to update the theme via Appearance -> Themes -> Add new -> Upload theme -> Replace active with uploaded (more detain on the below screenshot).

    https://prnt.sc/pX95ol-XemU7

    Also, here is our documentation on how to update the theme:

    https://xtemos.com/docs-topic/update-the-theme/

    Feel free to reach out to me anytime when you have anything more to say.

    Kind Regards

    • This reply was modified 2 years, 7 months ago by Luke Nielsen.
    August 3, 2022 at 11:14 am #395221

    quintonio
    Participant

    I deactivated the Theme License, and re-activated it again with the License codes
    It works now

    Thanks Luke,
    Best

    August 3, 2022 at 11:19 am #395223

    Luke Nielsen
    Keymaster

    Glad that everything is sorted out!

    In case you need any additional help, I’d be more than happy to assist you.

    Wish you all the best.

    Kind Regards

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