Action after add to cart – Display widget

This topic has 14 replies, 2 voices, and was last updated 2 years, 5 months ago by Luke Nielsen.

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August 10, 2022 at 3:38 pm #396581

rubens
Participant

The Display widget function
it’s on but it’s not working when you add a product to the cart it doesn’t do anything and it’s also taking a long time to add

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August 10, 2022 at 4:33 pm #396611

Luke Nielsen
Keymaster

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Switch to the parent theme and check.

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Kind Regards

August 10, 2022 at 8:02 pm #396646

rubens
Participant

Desativei tudo porem não obtive sucesso
observação: Tentei atualizar o elementor 3.7 e quebrou o site (então não está na última versão)

August 11, 2022 at 9:34 am #396728

Luke Nielsen
Keymaster

Hello,

I would like to request temporary admin access to the live site to take a better look at the issue there.

Looking forward to hearing back from you!

Kind Regards

August 11, 2022 at 5:31 pm #396835

rubens
Participant

Ok

August 12, 2022 at 12:44 pm #396954

Luke Nielsen
Keymaster

Hello,

Please, provide your FTP access to your server files so we can check what is wrong with your website. We will do our best to help you.

Kind Regards

August 13, 2022 at 4:31 pm #397107

rubens
Participant

ok desculpa pela demora

August 15, 2022 at 9:25 am #397262

Luke Nielsen
Keymaster

Hello,

We need FTP access to your server files. If you don’t have this information, ask your hosting provider for help.

Also, seems that the above access is wrong.

https://gyazo.com/fe62b92e9c3ef4a1726235630cd1281b

Kind Regards

August 15, 2022 at 3:42 pm #397394

rubens
Participant

Tenta esse aqui

August 15, 2022 at 3:50 pm #397400

Luke Nielsen
Keymaster

Could you please ask your hosting provider for help? Because such FTP as you provided is not correct. We need an FTP host, username and password.

Looking forward to hearing back from you!

Kind Regards

August 15, 2022 at 7:22 pm #397477

rubens
Participant

Aqueles dados que eu enviei era da hospedagem ,mais segue os dados ftp

August 15, 2022 at 7:23 pm #397478

rubens
Participant

senha

August 16, 2022 at 11:27 am #397589
Luke Nielsen
Keymaster
Hello,

We have fixed this issue on your website, you can check how it works now.

In the meantime, feel free to ask me any questions you may have

Kind Regards
- This reply was modified 2 years, 5 months ago by Luke Nielsen.
August 16, 2022 at 3:55 pm #397658

rubens
Participant

muito obrigado deu certo

August 16, 2022 at 5:18 pm #397692

Luke Nielsen
Keymaster

I’m glad we managed to sort this out.

In case you need any additional help, I’d be more than happy to assist you.

Have a good day!

Kind Regards
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