Why is the full menu showing from the base theme?
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Hello, why is the full menu showing from the base theme?
Kitchen/Outdoors
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Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
I also have another question about a website that showed up and they have all the same design/pictures from all my websites.
And when I go to who created it, it says xtemos when I click the creator.
Hello,
You can change the text in the footer via Theme Settings -> Footer -> Copyrights. Feel free to contact us if you have any further questions.
Kind Regards
Ok, where you able to log in to check on the menu on why is it showing the base theme?
Hello,
Could you please clarify your question related to the menu? How exactly did you configure it and what option doesn’t work for you?
Kind Regards
It is showing base theme menus on the main menu and most of my products are not showing and they are visible on my products page.
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Hello,
Here is a screenshot of how we see your menu on the website you provided https://gyazo.com/28711f1052c734e2d383dee2ac678dcc
We don’t understand what is wrong with the categories navigation.
Kind Regards
Hello that is not my website, my website is… the one below… That one you sent me is a website copying all my content. My website is not displaying products that are visible and is showing the base menus menu not my menu.
Hello,
Sorry, but we don’t understand what you mean. You sent us the website where we checked the menu first and sent you the screenshot.
Now you send us a new website. But we don’t understand how they are connected.
Anyway, on this new website, what exactly is wrong with the menu?
Note that you can configure your menu items and dropdowns via Appearance -> Menus. Find more information in the documentation here https://xtemos.com/docs-topic/create-mega-menu/
Kind Regards
The website is the one below.
That is the one showing sinks, flowers, furniture etc and its merging my menu with the base menus.
Hello,
We don’t see “sinks, flowers, furniture etc” menu items on this website. Here is a video https://gyazo.com/d39770ee000f4d75ff32371f555cab76
Kind Regards
Exactly right there, there’s is kitchen tops, garde etc.. a lot of things that are not from my website only from the base theme and they are showing up I don’t even have the menu sliding to the right activated. Flowers, furniture was an example. And aside form that a lot of my products don’t come up on the search and they are fully visible.
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Hello,
It looks like the first menu item has an HTML block dropdown. To remove it you need to go to Appearance -> Menus -> select this menu and clear the HTML block field for the first item.
https://gyazo.com/047174f49f907dbb7618060e721a51ce
Kind Regards
I will try also my products are not showing and they are fully visible. They don’t come up on the shop page or search bar.
We just visited your shop page and were able to see your products correctly. Here is a screenshot https://gyazo.com/769d9116da5608af26e7b0d9c324c74d
Could you please clarify what is the problem?
Kind Regards
Yes some of them show… but i have more and rhey dont come up… you are answering back with my same questions…
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
I have like 600 products out of 600 that they are all listed are visible only 490 show…. when i search for them the rest is missing i can only see them on the back end.
.
