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Wishlist Problem

Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • August 19, 2022 at 5:59 am #398198

    prattsy
    Participant

    Hello,

    have put some Items into Wishlist,
    but Wishlist Counter is 0.
    How fix this Problem?

    Best Regards

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    August 19, 2022 at 12:20 pm #398255

    Luke Nielsen
    Keymaster

    Hello,

    Make sure that your Wishlist page is not cached. If you disable caching for this page and still see the problem, please provide your site admin access to the private area so I can check it on your side.

    Feel free to reach out so we can discuss possible options moving forward.

    Kind Regards

    August 19, 2022 at 2:13 pm #398283

    prattsy
    Participant

    How can i check if Site is cached?

    August 19, 2022 at 3:14 pm #398313

    prattsy
    Participant

    How can i exclude this Site from Cache?

    August 19, 2022 at 4:45 pm #398338

    Luke Nielsen
    Keymaster

    Hello,

    I would like to request temporary admin access to the live site to take a better look at the issue there.

    I await your response.

    Kind Regards

    August 19, 2022 at 7:37 pm #398371

    prattsy
    Participant

    Hi,

    please look Private Content.

    Best Regards

    August 21, 2022 at 7:45 am #398547

    prattsy
    Participant

    Hi,

    what about my Support Question.
    How to use your Theme,
    if not work?

    Best Regards

    August 22, 2022 at 10:55 am #398705

    Luke Nielsen
    Keymaster

    Hello,

    Kindly sorry for the delay.

    Please confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back.

    Kind Regards

    August 22, 2022 at 12:00 pm #398722

    prattsy
    Participant

    Ok, do what you need.
    For that is my Staging Site.

    August 23, 2022 at 9:57 am #398948

    Luke Nielsen
    Keymaster

    Hello,

    You have added products to the “Wishlist” and after it, you have added the same products to the draft so as a result, they were not displayed on the “Wishlist”, but the count assumed that they were.

    You can also reach out to us if you have any questions.

    Kind Regards

    August 23, 2022 at 12:48 pm #398987

    prattsy
    Participant

    Hi,

    that’s kind of how I imagined it.
    In this case, the counter must be set to zero.
    What if a user adds a product to their wishlist,
    and the product is removed from the range or revised as a draft?

    Best Regards

    August 23, 2022 at 3:12 pm #399024

    Luke Nielsen
    Keymaster

    Hello,

    The draft product is kind of not public product so the Wishlist’s counter can include it. In the next update, we will add the functionality that will clear it.

    Thanks for your time and have a great day.

    Kind Regards

    • This reply was modified 2 years, 12 months ago by Luke Nielsen.
    August 23, 2022 at 4:37 pm #399064

    prattsy
    Participant

    We can make the World better.
    Must only talk about this.

    August 23, 2022 at 4:55 pm #399071

    prattsy
    Participant

    Other Question.

    What is

    “Hitek Support”?

    I need good Support Forum like Xtemos.

    August 24, 2022 at 10:08 am #399232

    Luke Nielsen
    Keymaster

    Hello,

    The “Hitek Support” tab is responsible for the support of the “Hitek” theme (It’s our theme as well as WoodMart).

    https://themeforest.net/item/hitek-electronics-woocommerce-theme/33559130

    In the meantime, feel free to ask me any questions you may have.

    Kind Regards

    August 24, 2022 at 10:14 am #399233

    prattsy
    Participant

    Hi,

    thanks for Info.

    What Script/Plugin do you use for your Xtemos Support Forum?

    Best Regards

    August 24, 2022 at 2:38 pm #399296

    Luke Nielsen
    Keymaster

    Hello,

    It’s all custom written by our developers based on the “bbpress” plugin.

    If you have more questions or concerns, please create new topics for each issue in the support system to avoid any confusion.

    Kind Regards

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