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Product Images quality on Homepage

Viewing 21 posts - 1 through 21 (of 21 total)
  • Author
    Posts
  • August 21, 2022 at 2:43 pm #398576

    naldekhel
    Participant

    Hi there,

    The products thumbnail image quality on homepage is very low and different from in the category archive page. Is there anything I did wrong?

    Thanks

    August 22, 2022 at 3:55 am #398647

    Elise Noromit
    Member

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    August 22, 2022 at 10:07 am #398695

    naldekhel
    Participant

    Here you go:

    August 23, 2022 at 3:50 am #398889

    Elise Noromit
    Member

    Hello,

    Please increase the image size in the Appearance > Customize > Woocommerce > Image size: https://gyazo.com/70251be7adcbc9c70d3c0e18b946a5ca

    If you have any questions please feel free to contact us.

    Best Regards

    August 27, 2022 at 12:52 pm #399901

    naldekhel
    Participant

    Still the same. Please check on mobile version. Not using the desktop browser. Check via actual phone and see.

    August 28, 2022 at 2:32 am #399990

    Elise Noromit
    Member

    Hello,

    Please enter every element and remove the image size: https://gyazo.com/c90ffc79f1a3f7985a8b0c9db0633a93 you need to set “full” or leave this field empty.

    Best Regards

    August 28, 2022 at 3:26 am #400002

    naldekhel
    Participant

    Not the icons my friend, the products thumbnails

    August 28, 2022 at 11:50 pm #400076

    Elise Noromit
    Member

    Hello,

    Please upload bigger images for the product. In addition, please check this manual: https://xtemos.com/docs-topic/image-size-and-content-alignment-in-a-product-grid/

    Try to increase values in:

    Main image width – Image size used for the main image on single product pages. These images will remain uncropped. Image width used in demo sites are: 600px.
    Thumbnail width – Image width used for products in the catalog, Image width for the catalog is 350px.

    If you have any questions please feel free to contact us.

    Best Regards

    August 29, 2022 at 12:04 am #400080

    naldekhel
    Participant

    My friend

    There is nothing about the size of the original product image quality.

    Go the actual category and you will see it in high quality.

    August 30, 2022 at 2:40 am #400293

    Elise Noromit
    Member

    Hello,

    Please check now.

    Let us know if the problem remains.

    Best Regards

    November 10, 2022 at 2:12 pm #420122

    naldekhel
    Participant

    This is still the same. Images quality on the homepage is weird and looks like on the categories quality.

    November 11, 2022 at 5:07 am #420267

    Elise Noromit
    Member

    Hello,

    You use a Single image of the WP bakery page builder. WoodMart theme does not influence the default WP bakery elements.

    Please try to upload a bigger image.

    Best Regards

    November 11, 2022 at 4:13 pm #420431

    naldekhel
    Participant

    I already explained to you before that the size of the images am uploading has NOTHING to do with it.
    Go to the category page and look at the EXACT product and you will see it in much better quality, with the SAME image and size.

    November 12, 2022 at 4:06 am #420529

    Elise Noromit
    Member

    Hello,

    Please provide the page URL and screen of the images to check. Perhaps it is the issue of the cache, I do not see the problem.

    Best Regards

    November 12, 2022 at 10:00 am #420548

    naldekhel
    Participant

    Please take a look at this video.

    https://streamable.com/m1q163

    November 13, 2022 at 7:39 am #420657

    Elise Noromit
    Member

    Hello,

    As I see you are resizing the screen. Please check the issue on real devices and advise which screen size and devise shows the issue.

    Best Regards

    November 13, 2022 at 2:23 pm #420712

    naldekhel
    Participant

    I have only zoomed so YOU can see the difference in quality.

    • This reply was modified 2 years, 1 month ago by naldekhel.
    November 13, 2022 at 2:26 pm #420713

    naldekhel
    Participant

    Use your phone and check the images of the first 3 products here :
    https://dukhanstore.com/

    And compare it to the quality of the SAME product and SAME image size, and SAME thumbnail on the category base page here:
    https://dukhanstore.com/product-category/vape/mods/disposables/

    November 14, 2022 at 5:29 pm #421019

    Elise Noromit
    Member

    Hello,

    You need to enter every tab and remove the image size: https://gyazo.com/56b61d301684040f24f920220781e93b

    You can set either “full” or leave empty.

    If you have any questions please feel free to contact us.

    Best Regards

    November 14, 2022 at 9:36 pm #421079

    naldekhel
    Participant

    Thank you so much.
    This has fixed the issue.

    November 15, 2022 at 6:13 am #421148

    Elise Noromit
    Member

    You are welcome! We are here to help.

    Wish you a wonderful day!

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